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Utahns can no longer make COVID-19 testing appointments with TestUtah

Sites are now operating on a first-come, first-serve basis, according to Utah Department of Health.

(Trent Nelson | The Salt Lake Tribune) COVID-19 testing being done at a TestUtah site in Salt Lake City on Thursday, Sept. 9, 2021.

As demand for COVID-19 testing surges, TestUtah is no longer taking appointments and Utahns now get tested at its locations on a first-come, first-serve basis.

The goal with making this change, which went into effect over the weekend, is to reduce wait times, Tom Hudachko, spokesperson for the Utah Department of Health, said in an email.

Most of the TestUtah sites are now run by the Orem company Nomi Health, so that the Department of Health frees up personnel for testing at schools. The state health department still handles testing at its public health lab.

No appointment times were listed in Utah on the TestUtah website Monday morning. Instead, the website showed “walk-ups accepted” at each site, with a link for people to “pre-register.” People were then asked to enter their contact information and about any symptoms they had, before being given a QR Code with an ID number.

“This walk-up appointment is first-come, first-served. In the event of high volumes, you may be turned away without receiving testing,” according to the website.

Why switch to walk-up appointments?

This change was made “due to the recent surge in testing needs across the state,” Hudachko said.

“Typically the testing sites offer both appointments and walk-ups at all locations across the state. Under normal circumstances this model works fine,” Hudachko said. “But in times of a significant surge (like now), the shift to a walk-up only model has proven to be more efficient.”

By using the walk-up-only approach, people “are more likely to go to sites near them,” instead of “driving long distances for a guaranteed appointment,” making sure people “are distributed more evenly across the sites,” according to Hudachko.

The department began phasing in the walk-up model last week, he said, and it went into full effect Saturday.

When should I get to a site to make sure I get a test?

“We do not recommend people arrive any earlier than 10 minutes prior to the opening of any testing site,” Hudachko said. “We have enough tests and are prepared and ready for a steady flow of patients every day at every location.”

Hudachko said people can go for a test “when it’s most convenient for them” during operating hours.

The average wait time is currently 15 to 30 minutes across all sites, he said, “and we expect that time to remain consistent.”

“This improved wait time is a direct result of the transition to the walk-up model,” according to Hudachko.

Will sites run out of tests?

“We currently have the supply, staff and capacity to conduct thousands of tests per day at each testing site,” Hudachko said, and “we are constantly evaluating supply based on demand across the state.”

“We do not, and have not had any shortage of supplies to date and do not anticipate that to change,” he said.

Where are TestUtah sites this week?

All of these testing sites offer PCR, rapid antigen tests, and NP (nasopharyngeal) swab PCR tests based on samples taken from deeper in the nasal cavity. And all of these testing sites offer testing for children ages three and older.

Results will be emailed with a link to the patient portal where results can be accessed. For the most accurate results, health officials recommend people without symptoms receive a PCR test. PCR results are available within 2 to 3 business days. Antigen (rapid) results are available within two hours. For issues with accessing TestUtah results, please call (801) 783-1829.

These TestUtah locations can now test children ages one year and older.

Box Elder County

• Brigham City Community Hospital, 950 Medical Dr., Brigham City (drive-through), Friday, 9/17–12 p.m. to 7 p.m. and Saturday, 9/18–8 a.m. to 3 p.m. Register here.

• Bear River Middle School, 300 E 1500 S, Tremonton (east parking lot), Tuesday, 9/14–3:30 p.m. to 7 p.m. Register here.

Cache County: Cache Valley Hospital, 2380 N. 400 E., North Logan (drive-through in the parking lot), Monday through Friday–7 a.m. to 2 p.m. and Saturday–7 a.m. to 3 p.m. Register here.

Davis County

• Bountiful Veterans Park, 740 S. 100 E., Bountiful (drive-through in the parking lot), Monday through Thursday–7 a.m. to 7 p.m., Friday–7 a.m. to 2 p.m. and Saturday–7 a.m. to 3 p.m. Register here.

• 5-C Freeport West (from Antelope Drive, enter at 300 W. and continue to C Street) Clearfield, Monday, 9/13, Wednesday, 9/15 and Friday, 9/17–7 a.m. to 12 p.m. Saturday, 9/18–8 a.m. to 12 p.m. Register here.

• Davis Technical College, 550 E. 300 S., Kaysville (testing located in the P1 parking lot), Tuesday through Friday–2 p.m. to 5 p.m. Register here.

Grand County: Grand Center, 182 North 500 West, Moab (drive-through in the west parking lot), Friday, 9/17–12 p.m. to 7 p.m. and Saturday, 9/18–8 a.m. to 3 p.m. Register here.

Iron County: Cedar Fun Center, 170 E. Fiddlers Canyon, Cedar City (drive-through), Thursday, 9/16–12 p.m. to 7 p.m., Friday, 9/17–9 a.m. to 7 p.m. and Saturday, 9/18–8 a.m. to 3 p.m. Register here.

Juab County: Juab School District Office, 346 East 600 North (drive-through in the west parking lot of the Juab School District Office), Nephi, Tuesday, 9/14–12 p.m. to 7 p.m. Register here.

Salt Lake County

• Cannon Health Building, 288 N. 1460 W., Salt Lake City, Monday through Saturday–7 a.m. to 7 p.m. Register here.

• Mount Olympus Senior Center, 1634 E. Murray Holladay Road, Salt Lake City (drive-through in the parking lot), Monday through Friday, 7 a.m. to 2 p.m. and Saturday, 7 a.m. to 3 p.m. Register here.

• Draper Senior Center, 1148 Pioneer Road, Draper (drive-through in the parking lot), Monday through Thursday–7 a.m. to 7 p.m. and Friday–7 a.m. to 2 p.m. Register here.

• J. Lynn Crane Park, 5355 W. Main Street, Herriman (drive-through in the northwest parking lot behind Herriman City Hall), Monday through Friday, 7 a.m. to 2 p.m. Register here.

• West Valley (Maverik Center), 3200 S. Decker Lake Dr., West Valley City, (drive-through), Monday–Friday, 10 a.m. to 3 p.m. Register here.

• Centennial Park, 5405 W. 3100 S., West Valley City (drive-through), Tuesday, 9/14–8 a.m. to 3 p.m., and Wednesday–9/15–9 a.m. to 7 p.m. Register here.

• West Jordan City Hall, 8000 S. Redwood Rd., West Jordan (drive-through), Thursday, 9/16, Friday, 9/17–12 p.m. to 7 p.m., and Saturday, 9/18–8 a.m. to 3 p.m. Register here.

• Bluffdale City Park, 2400 W. 14400 S., Bluffdale (drive-through in the middle parking lot), Tuesday, 9/14–12 p.m. to 7 p.m. Register here.

• Rio Tinto Stadium, 9256 S. State St., Sandy, Tuesday, 9/14 and Thursday, 9/16–11 a.m. to 2 p.m. Register here.

• Elk Ridge Middle School, 3659 West 9800 South (drive through in the north parking area), South Jordan, Monday through Friday–4 p.m. to 7 p.m. Register here.

• Kearns Oquirrh Park Fitness Complex, 5658 Cougar Lane, Kearns (drive-through in the southeast parking lot closest to the outdoor pool complex, enter from Cougar Lane), Monday through Saturday–7 a.m. to 11:30 a.m. Register here.

• Highland High School, 2166 South 1700 East (mobile van event in the high school parking lot, enter on 2100 S.), Salt Lake City, Wednesday, 9/15–4 p.m. to 7 p.m. Register here.

Sanpete County: Central Utah Public Health Department, 20 S. 100 W., Mount Pleasant (Drive-through in the parking lot of the Central Utah Public Health Department), Wednesday, 9/15–8 a.m. to 3 p.m. Register here.

Summit County: Park City High School, 1750 Kearns Blvd., Park City (drive-through in the west parking lot), Wednesday, 9/15–10 a.m. to 7 p.m. Register here.

Tooele County

• Tooele Park and Ride, 2450 North State Route 36, Tooele (drive-through in the center of the parking lot), Monday through Friday–7 a.m. to 4 p.m. Register here.

• Grantsville Baseball Stadium, 36 East Cherry Street, Grantsville (drive-through in the parking lot of the stadium). Thursday, 9/16–12 p.m. to 7 p.m. Register here.

Utah County

• Provo Town Center Mall, 1200 Towne Centre Blvd., Provo (drive-through in the parking lot), Monday through Thursday, 7 a.m. to 1 p.m., 1:30 p.m. to 7 p.m. Friday, 7 a.m. to 1 p.m., 1:30 p.m. to 5 p.m., and Saturday, 7 a.m. to 1 p.m., 1:30 p.m. to 4 p.m. Register here.

• Timpanogos Regional Medical Center, 750 W. 800 N., Orem, (drive-through in the parking lot), Monday through Thursday, 7 a.m. to 1 p.m., 1:30 p.m. to 7 p.m. Friday, 7 a.m. to 1 p.m., 1:30 p.m. to 5 p.m., and Saturday, 7 a.m. to 1 p.m., 1:30 p.m. to 4 p.m. Register here.

• Payson, 285 N. 1250 E., Payson (drive-through in the south parking lot of the Utah County Health Department), Wednesday, 9/15–10 a.m. to 7 p.m. and Thursday, 9/16–8 a.m. to 3 p.m. Register here.

• Lehi Round-up Rodeo Grounds, 105 N 500 W, Lehi, Friday, 9/17–12 p.m. to 7 p.m. and Saturday, 9/18–8 a.m. to 3 p.m. Register here..

• Nebo School District Offices, 350 S. Main, (Mobile van testing in the south parking lot. Enter from the 300 South side of the Nebo School District Offices and follow the signs), Spanish Fork, Saturday, 9/18–8 a.m. to 12 p.m. Register here.

• Russell Swenson Ballpark, 350 S. 300 E., Spanish Fork, Monday, 9/13 and Friday, 9/17–8 a.m. to 12 p.m. Register here.

• Springville High School, 1015 E. 900 S. (testing in the field house parking lot), Springville, Tuesday, 9/14 and Thursday, 9/16–8 a.m. to 12 p.m. Register here.

• Saratoga Springs, 1320 North Redwood Road, (mobile van event held in the old Smith’s grocery store parking lot at the corner of Redwood Road and Crossroads Blvd.), Saratoga Springs, Monday, 9/13 and Wednesday 9/15–2 p.m. to 5 p.m. Register here.

Washington County: Dixie Technical College, 610 S. Tech Ridge Drive, St. George (drive-through in the parking lot), Monday through Friday–7 a.m. to 2 p.m. and Saturday–7 a.m. to 3 p.m. Register here.

Weber County

• Ogden Regional Medical Center, 5475 S. 500 E., Ogden (drive-through in the southwest parking lot), Monday through Thursday–8 a.m. to 3 p.m. Register here.

• North Shore Aquatic Center, 2480 N. 200 E., North Ogden (mobile van event located in the rear of the aquatic center parking lot), Tuesday, 9/14 and Thursday, 9/16–2 p.m. to 5 p.m. Register here.

Additional testing sites

These are UDOH/National Guard mobile test team sites. Test results from these locations will be emailed to you in an encrypted file from CV19result@utah.gov, 30 minutes to several hours after your test is done.

If the testing location is extremely busy, it may take a while to process your results. If you don’t see an email in your inbox, look in spam or junk mail. Or try to open the email on a non-app browser and on a computer or non-phone device. If you have trouble opening the email or it doesn’t come within a few hours, call (385) 273-7878 for assistance.

The following site offers testing for those ages three and older, but there is no age limit with regard to saliva tests as long as the child can independently produce the required amount of saliva.

Duchesne County: Roosevelt/TriCounty Health Department, 409 S. 200 E., Roosevelt (mobile van testing in the parking lot), Tuesday, 9/14–12 p.m. to 2 p.m. Register here.

Salt Lake County

• Utah Public Health Laboratory, 4431 S. 2700 W., Taylorsville (drive-through in the west parking lot), Monday–Saturday, 7 a.m. to 11 a.m. Register here.

• Highland High School, 2166 South 1700 East (mobile van event in the high school parking lot, enter on 2100 S.), Salt Lake City, Monday, 9/13–4 p.m. to 7 p.m. Register here.

• Murray High School, 5450 South State Street, Murray (mobile van event to be held in the high school parking lot on the State Street side of the school), Monday, 9/13–8 a.m. to 12 p.m. Register here.

Uintah County: TriCounty Health Department, 133 S 500 E, Vernal (mobile van testing in the parking lot of the Vernal office of the TriCounty Health Department, Tuesday, 9/14–8 a.m. to 10 a.m. Register here.

Utah County: Wride Park, 5806 Pony Express Pkwy., (mobile van testing event held in the parking area next to the baseball field) Eagle Mountain, Monday, 9/13–10 a.m. to 1 p.m. Register here.

For other testing locations visit: https://coronavirus.utah.gov/covid-testing-locations-list.



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