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Subscription FAQs

To report a missed paper, please email subscribe@sltrib.com

To access information about your print account, click here. To cancel your print subscription, click here.

The Salt Lake Tribune’s e-edition, or print replica, is available by clicking here. It is available daily. View a tutorial on the navigation here.

You must be a subscriber to read the e-edition. If you are a print subscriber, that means you need to activate your free digital account. If you are a print user who has not activated your free digital access, please go to sltrib.com/free to do so. Click here to watch a quick video that will walk you through the steps.

To view your digital account status, please go go sltrib.com/my-account, on the library tab you can see your active subscriptions. If no subscription is active, your account has expired. Please visit sltrib.com/support to resubscribe.

If you need to reset your password, you can click here to watch this quick video on how to do so. Or click login on the top right corner of any sltrib.com page, then, on the right about halfway down is a button that says “I FORGOT MY PASSWORD” in blue text. Click on that and follow the instructions.

Please note: Internet Explorer is not supported. To access sltrib.com, make sure you not using Internet Explorer. If you’re interested in downloading a Chrome browser, visit https://www.google.com/chrome/

Print subscribers

What is the price of a print subscription?

The Tribune is a twice a week print edition on Saturday and Wednesday. A print subscription includes free access to sltrib.com, the e-edition and The Tribune app. Click here to subscribe to print.

  • Supporting Subscriber – 52 weeks of Sunday and Wednesday issues. $400 for 52 weeks includes a $135 tax deductible donation. Subscription includes Thanksgiving Day, paid annually.

  • 52 weeks of Sunday and Wednesday issues. $6.25 per week/$325 for 52 weeks. Subscription includes Thanksgiving Day, paid annually.

  • 32 weeks of Sunday and Wednesday issues. $6.25 per weeks/$200 for 32 weeks. Subscription includes Thanksgiving Day, paid bi-annually.

  • 12 weeks of Sunday and Wednesday issues. $6.25 per weeks/$75 for 12 weeks, paid quarterly.

When will I get my newspaper?

The paper is delivered by the postal service. If you live in a metro area within Davis, Salt Lake, Summit, Tooele, Utah, Weber and Washington counties then it will arrive at your home on Saturday and on Wednesday.

I don’t live in those areas; will I receive a newspaper?

If you don’t live in the above areas, the paper will arrive later in the week.

I’m a print subscriber, how do I activate my free digital access?

Please visit sltrib.com/free to link your print account to a free digital account.

How do I place a vacation hold?

If you would like to place a vacation hold, you can give us a call at 801-237-2900. If you place a hold, we will not mail out the paper and there will not be any back issues available for purchase. If you hold your mail and we continue to deliver, then you will receive those issues in your held mail at the post office. Please note that free digital access will be revoked after eight days. However, you can extend that digital access by letting one of our representatives know the date you will return. If you are placing a hold for longer than five weeks, we kindly ask that you re-subscribe as a digital subscriber to continue viewing the e-edition.

The e-edition

The e-edition is a digital version of the printed paper that is available daily. This product can be accessed via The Salt Lake Tribune app, emailed to you as part of your subscription or by clicking here. The e-edition is for subscribers only. If you are a print subscriber who has not activated your free digital access, do so at sltrib.com/free

How do I subscribe to read the e-edition?

The Tribune’s daily e-edition includes unique sections filled with with local news, opinion and sports as well as the comics and puzzles you love. The Sunday printed newspaper will be available on Sunday morning on the e-edition as well. The e-edition is included in unlimited digital access, prices start at $7.99/month or $79.90/year. For just $15/month or $150/year you can also make part of your subscription a tax-deductible donation to the nonprofit newsroom.

I receive the e-edition email and would like to share with my partner. Can that be sent to two emails per subscription?

Unfortunately, it cannot. However, subscription plans are designed to be used by families and can be used on up to 5 devices. Logins can also be used to access the Salt Lake Tribune app, which includes the e-edition.

How many devices am I allowed to use?

You may use your username and password on up to five devices.

Login Issues

Login issues can take on many forms. We will try to help with the most common issues that we see everyday.

On our website sltrib.com, we are extending our window in which you need to login to 180 days.

Social networks, including Twitter and Facebook, require you to read our stories in their apps when you are on a mobile device. Since the browser in their apps are separate from the default phone browser, that means they make you login again.

Read more about it here, including how it impacts other publishers:

https://www.vox.com/recode/2019/7/8/18684001/cant-stay-logged-in-news-social-media

What you can do:

Both Chrome and Safari are good at saving your login info, especially if you sync your information between desktop and mobile.

Passwords will be saved under id.tinypass.com. On iPhone, you can call up Passwords saved under Safari and Chrome. We are working with our paywall provider so that it will be saved under the sltrib.com domain. You can get access to your passwords by going to Passwords -> AutoFill Passwords and you can allow iCloud Keychain (Safari) and Chrome so passwords can be used from either. You can also do the same for Edge and FireFox.

Android phones automatically update your login info for sltrib.com through the Chrome browser (not so much for iOS users).

For iOS Twitter users, click on the compass icon at the bottom right of your iPhone (screengrab below) when you’re in the app so you go to your default browser where you are logged in.

For iOS Facebook users, press the 3 lined dots on the bottom right corner of the screen. Then click on the Open in Browser click under the More Options menu.

If you delete your cookies, you’ll have to login anew.

Tribune App

Does my sltrib.com subscription give me access to The Tribune app?

  • Yes. Please use the same login for the app and the website.

  • The Salt Lake Tribune app includes both a live news section and the e-edition. The e-edition is a digital version of the printed paper that is available each day. The app is available to subscribers only.

Digital subscriptions

Do I need a subscription to read Salt Lake Tribune content?

Visitors to sltrib.com can view 3 different articles (including opinion columns, comments pages and multimedia features) each month for free. Access to our homepage, section pages, podcasts and obituaries is unrestricted. A subscription is needed to view any content on the app or e-edition.

What do I get with my subscription?

  • Supporting Subscribers receive unlimited access to all content on www.sltrib.com and to The Tribune’s app. They also receive advance invitations to Tribune events, our daily Top Stories newsletter and an enamel pin created by Tribune cartoonist Pat Bagley. A portion of the subscription is also tax deductible. This does not include print newspaper delivery.

  • Basic subscriptions receive unlimited access to all content on www.sltrib.com, The Tribune’s app, e-edition and the daily Top Stories email. This does not include print newspaper delivery.

I am a Supporting Subscriber. What does this mean for me?

Thank you for supporting our nonprofit mission! In addition to full access, keep your eyes on your inbox for exclusive invites to Tribune events. A portion of your subscription is tax deductible. If you did not receive an email with the amount that is deductible, please contact donate@sltrib.com.

How much does a monthly digital subscription cost?

Can I buy an annual subscription?

  • Yes. Basic annual subscriptions cost $79.90 — a savings of $15.98.

  • Supporting Subscriber annual subscriptions are $150 and include a $70.10 donation to the nonprofit Tribune newsroom.

I already have a print subscription. Do I get free digital access?

Yes, but you’ll need to activate it at sltrib.com/free.

How can I upgrade my subscription to be paid annually, or to include a donation?

To upgrade from a basic subscription to a Supporting Subscriber, go to sltrib.com/my-account and click on the blue upgrade button. You will see the upgrade options available to you. When you have made your selection you’ll see what you will be charged. Then click submit, and know that you are part of the future of local journalism. (Print subscribers are not eligible to upgrade.) Some users do not see the upgrade button; if that is the case, please email subscribe@sltrib.com.

Can I use my print subscription account to log in to sltrib.com?

No, you will have to create a digital account to log in to sltrib.com. If you haven’t done so, you can do so at sltrib.com/free

How am I charged?

  • Annual subscriptions will be charged once a year, beginning with your first signup.

  • Monthly subscriptions will be charged once a month on the same calendar day. (For example, subscribers who sign up on the 15th of the month will be renewed every 15th of the month.)

  • You may cancel at any time, but we do not give refunds.

  • Your sltrib.com access will continue until the end of your current billing period.

How can I use my subscription on my other devices?

Subscribers will establish a unique username and password that can be used to register on up to five computers, tablets or phones.

Can I use an ad blocker on sltrib.com?

Subscribers are allowed to leave their ad blockers on while they’re reading sltrib.com. Non-subscribers must turn off their ad blockers to read sltrib.com pages. (Note: Salt Lake Tribune obituaries are hosted on Legacy.com, which has its own rules on ad blockers.)

What pages count in the 3 free pages allowed each month?

Only article and comments pages count against the 3-page limit. Each article or comments page counts just once toward the limit and may be visited multiple times. The homepage, section pages and search pages are always open to all readers.

Do obituaries count in the 3 pages?

No. Salt Lake Tribune obituaries are open to all readers.

When does the monthly 3-story meter reset?

Non-subscribers get up to 3 free articles within any one-month period, and the monthly meter starts on the first visit to an article or comments page on sltrib.com. If the first visit was on the fifth day of the month, for instance, the user would have access to 2 more until the fifth day of the next month, when the meter will reset.

How do I cancel a digital-only subscription?

  • Visit sltrib.com/my-account or, on any sltrib.com page, click on “Account” on the top-right corner of the page. (You must be signed in to see “Account”.) In addition to canceling, you may also view your billing history, change your password and update your credit card on this page. There is also a link to log in to your print account.

  • You may also send an email to subscribe@sltrib.com from the email address associated with your account indicating that you want to cancel. All cancellations will be confirmed via email. We do not give refunds.

  • You may cancel at any time, but your unlimited access will end when you cancel. If you want to continue to have access until the end of your billing period, you can choose to turn off the auto-renewal on your account at sltrib.com/my-account. Your access will continue until the end of your current billing period, and your card will not be charged again.

How do I cancel a print subscription?

If I cancel my print subscription can I still access my digital subscription?

Upon canceling a print subscription, you must re-subscribe to digital. We allow you 8 days grace on the website after canceling print.

What do I do if I forget my password?

In the lower right corner of the sign in screen, there is a button labeled “I forgot my password.” Click it, and you can enter the email address for your account. We will send you an email with instructions for creating a new password.

Group or business subscriptions

For group or business digital subscriptions, email us at groupsubs@sltrib.com.

Contact us

I have a question, but it’s not answered here.

We are here to help you. Please contact us at, subscribe@sltrib.com or call (801) 237-2900. The customer support center is open Mon-Fri 8:00 am-4:00 pm, closed Sat/Sun and Holidays.

I want to show my support! Where can I make a donation?

Thank you! We welcome tax-deductible donations of any amount. You can either send a check, or give online here. The address is The Salt Lake Tribune, Inc., 90 S. 400 West, Suite 600, Salt Lake City, Utah, 84101. To make a donation from a charitable fund, please use the tax ID number 84-1878709.

Terms of Service

Print Subscriptions

A subscription to The Salt Lake Tribune (herein referred to SLT) is a continuous subscription for as long as the service is offered. You will be billed at the interval you have selected (52 weeks, 32 weeks, 12 weeks, or 4 weeks) referred to as your Billing Term. You may cancel your print subscription online by filling out the form at https://www.sltrib.com/print-cancellation or email subscribe@sltrib.com. You must cancel before the end of your Billing Term to avoid charges for an additional Billing Term. No unused portion of a Billing Term will be refunded if it is less than $12.50. No credit is offered for vacation service interruptions. Future prices are subject to change. The 52-week subscription will include the Thanksgiving Day edition. You are automatically enrolled in the Auto Renewal program unless you check the box on the other side of this form or contact customer service to help you. Auto renewal billing dates can change due to the current account balance. I have the right to stop payment of a charge by notifying SLT seven (7) business days prior to the charging of my account. I will notify SLT of any address, financial institution, or account changes. If signing up for a new subscription, any balance owed from prior subscriptions will be deducted from monies received on a new subscription. Payment information: If a check payment is dishonored, SLT will assess a return payment fee of $20. Customer Service Hours: Mon-Fri 8:00 am-4:00 pm, closed Sat/Sun and Holidays. 801-237-2900.