Most of Revere Health’s cardiology providers in Utah County have left, leading the physician-owned network to cut back on heart health services.
By December, only two doctors and two advanced practice providers will remain at Revere Health’s Utah County clinics, spokesperson Bob Freeze said. As recently as August, more than two dozen cardiology providers were available for some 20,000 patients who rely on those clinics.
Revere Health, Utah’s largest physician-owned network of multi-specialty clinics, has also shuttered its satellite cardiology offices in Richfield, Delta, Nephi, Mount Pleasant and American Fork.
Patients can still be seen at the network’s main campus in Provo, at 1055 N. 500 West, or at CommonSpirit Holy Cross Hospital - Mountain Point in Lehi, Freeze said.
(Trent Nelson | The Salt Lake Tribune) Revere Health in Provo on Thursday, Nov. 20, 2025.
What to know about the cuts
The mass resignations have prompted Revere Health to restructure its services, Freeze said, to focus more on general cardiologists.
As of Dec. 5, Revere Health will no longer offer ablations, pacemaker and defibrillator implants or device follow-ups, according to its website. Patients needing those services are being directed to Timpanogos Regional Hospital or Utah Valley Hospital.
The departure of providers from Revere Health, Freeze said, reflects a national trend of health professionals leaving private practice cardiology for hospital-based institutions, “driven by economic and reimbursement pressures.”
Freeze said that estimates indicate about 90% of cardiologists are now employed by hospitals or health systems, “particularly those in subspecialties whose reimbursement structures align more closely with hospital settings.”
About 15 years ago, he said, that number was flipped, with about 90% working in independent private practice.
The reversal is a result of shifts in the health care system, as private practices have been bought out by hospital systems, private equity and insurers — buyers that can better weather soaring operational costs and dwindling insurance reimbursements, according to the 2024 American Medical Association’s Physician Practice Benchmark Survey.
Providers who made the switch from private practice said their top reasons were the ability to “better negotiate higher payment rates with payers” and to “improve access to costly resources.”
These issues were particularly acute for cardiologists and started in 2008, when a series of Medicare reimbursement cuts turned the industry on its head, according to a 2024 article in the American College of Cardiology’s magazine.
The shakeup at Revere Health also affected cardiologist office staff. While Freeze did not say how many employees were affected, or how many left, he said those staffers either stayed at Revere or got new jobs with the provider they had worked for previously.
In an July email to staff, workers were told “that the last working day for each provider will also mark the last day for their assigned clinical support staff.” Staffers interested in working for other providers, the email said, would be evaluated on a “case-by-case basis.” Freeze said that email was sent during the “front end” of the transition process.
In September, Revere Health announced a round of layoffs that affected nearly 200 staffers at the network’s Provo business office. There’s no connection between the September layoffs, Freeze said, and the providers leaving the Utah County clinics.
“Those were related to the implementation of a business software to improve our services to patients,” he said. “No cardiology employees are being laid off.”
(Trent Nelson | The Salt Lake Tribune) Revere Health in Provo on Thursday, Nov. 20, 2025.
The effect on patients
As providers left, emails show staffers worried that patients weren’t getting the information they needed about where their doctors were going in order to continue their care.
In August, Revere Health sent out a “talking points” memo with information employees could share with patients. Staff were allowed to say providers were leaving, give their last day and give general comments on the restructuring and providers leaving. They could not say exactly where a provider was going or why.
Instead, the memo instructed staff to stay vague: “Each physician’s decision is personal. Factors range from family and lifestyle considerations to professional goals. Because every situation is unique, we don’t want to speak for anyone’s individual reasons.”
“Do not," the memo continued, with emphasis, “mention rumors that you may have heard.”
“If you prefer to see your current cardiologist, they will be in the community and would be happy to see you,” the script read. “You should be able to find them online in the near future and there will be instructions for how to make appointments with them will be in the same online location.”
Cardiology staff responded to the memo with one of their own, outlining concerns about the number of providers leaving. In particular, they worried that instructing patients “only to ‘find them online later’ risks patient abandonment, which is considered unprofessional conduct under Utah law” and that “[r]estricting staff communication puts us in conflict with our ethical duty to patients.”
The staffers worried that the Department of Professional Licensing, or DOPL, may investigate if patients were harmed by this “lack of guidance.”
DOPL spokesperson Melanie Hall said the agency can only investigate individual license holders.
In a separate September email, the same sender of the talking point memo said: “We still cannot tell patients where their cardiologist is going. If the patient would like to follow up with them, they will have to wait until they can find them online at their new location, wherever that may be.”
Michelle S. McOmber, CEO of the Utah Medical Association, which represents physicians’ interests in the state, told The Tribune that Utah does have “specific laws” about “what you can and cannot communicate with a patient,” but she declined to say which laws were applicable.
Utah does not appear to have any rules or laws that deal directly with patient notification when a physician leaves, but the state does mandate health professionals follow the recognized ethics of the profession. The American Medical Association says physicians should notify patients they are leaving “long enough in advance to permit the patient to secure another physician.”
Freeze said that the emails shared with The Tribune were, generally, “taken out of context and reflect different stages of communication during this transition process.”
Until new contracts were finalized, Freeze said, “we could only tell patients that their physician planned to continue practicing locally and that updated information would be available once their new location was confirmed and the physician was starting to schedule appointments.”
More recently, he said staff are telling patients, when asked, specifically where their providers are going.
“We understand these changes have understandably caused our patients concern, but we have worked diligently to keep patients informed as soon as information became available,” Freeze said. “All communications have been conducted in full compliance with state and federal regulations.”
Freeze added that Revere Health “remains financially strong and has plans to continue to expand our services in areas that are currently underserved or experiencing rapid population growth.”
Revere Health still believes, Freeze said, that their model offers Utahns the “best option” for affordable, high-quality care, and that Revere is still fully physician-owned and “plans to remain an independent provider of medical services.”
According to a June article in Healthcare Dive, an industry-specific news site, as providers consolidate into larger systems, research shows patient costs go up, while quality of care diminishes.
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