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Years after jail phone call reform, families of Utah inmates still struggle to keep in contact

Keeping in contact with loved ones can be a vital lifeline for incarcerated people, and research indicates it can reduce recidivism.

(Rick Egan | The Salt Lake Tribune) Cassie Beggs holds a photo of her fiancé, who is incarcerated at the Beaver County Jail, on Thursday, June 15, 2023. Beggs, 36, is a nail tech supporting four children. To stay in touch and save money, she and her fiancé have cut back on phone calls, she said.

(Rick Egan | The Salt Lake Tribune) Cassie Beggs holds a photo of her fiancé, who is incarcerated at the Beaver County Jail, on Thursday, June 15, 2023. Beggs, 36, is a nail tech supporting four children. To stay in touch and save money, she and her fiancé have cut back on phone calls, she said.