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Vivint Smart Home agrees to pay restitution to customers in Arizona

In 2021, the Federal Trade Commission announced a $20 million settlement with Vivint.

(Chris Detrick | The Salt Lake Tribune) A woman demonstrates the doorbell camera in her Vivint Smart Home in South Jordan in 2017. Provo-based Vivint has agreed to pay Arizona $325,000 in penalties and legal fees for what was deemed to be deceptive sales tactics. It also has agreed to pay another $75,000 in restitution to customers.

The state of Arizona and Vivint Smart Home have settled a case that the attorney general there called “false representations to induce customers to sign a contract.”

Provo-based Vivint has agreed to pay Arizona $325,000 in penalties and legal fees. It also has agreed to pay another $75,000 in restitution to customers.

Any Vivint customer in Arizona who thinks they are entitled to restitution has until June 30 to file a complaint. They can be submitted here.

Vivint Smart Home is a home security and monitoring company that over the years, has received penalties or entered into agreements to stop deceptive sales practices in at least a dozen states.

To read more, visit FOX 13.

This article is published through the Utah News Collaborative, a partnership of news organizations in Utah that aim to inform readers across the state.