How Utah’s Top Workplaces are determined

(Rick Egan | Tribune file photo) BambooHR employee Megan Jensen works in the main office building in Lindon last year. BambooHR has ranked high in the Top Workplaces survey for seven years running.

Who determines Top Workplaces? The best judges: the employees who work there.

For the seventh year, The Salt Lake Tribune has partnered with Philadelphia-based Energage to rank the Top Workplaces in Utah. The process is based on a scientific survey of employees who rate their workplace culture. It also gives company insights about what makes them unique.

“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization.”

The process started in March, when The Tribune began news coverage and promotions urging readers to nominate companies as Top Workplaces. Energage also reached out to companies in the state. Throughout the process, 1,336 employers in the region were invited to have their workers take the survey. Any organization was eligible to participate, provided it had at least 35 employees in the state. Employers could be public, private, nonprofit or governmental. There is no cost to enter the Top Workplaces program.

Combined, the companies surveyed in 2020 employed 36,079 people in Utah. Of those employees who received questionnaires, 23,615 responded, either on paper or online. For this year’s winners list, 100 employers earned recognition as Top Workplaces and were ranked based on their employee survey feedback.

The employee engagement survey of 24 questions gathers responses regarding issues relating to workplace culture:

  • Alignment — where the company is headed, its values, cooperation, effective meetings.

  • Coaching — managers care about concerns, are helpful, encourage employee development.

  • Connection — employees feel appreciated, work is meaningful, working at full potential, clued in to one another.

  • Engagement — productivity, retention, recruiting.

  • Leadership — confidence in company leaders.

  • Performance — execution, open-mindedness, innovation, clued-in leadership.

  • The Basics — pay, benefits, flexibility, training, expectations.

Employers that score high enough are recognized as Top Workplaces. Businesses are categorized by size, and they are ranked within those size groups, to accurately compare results. Energage also determines special award winners based on standout scores on specific survey topics.

Did you look over the list and wonder why a particular company was not on it? It might be because it chose not to participate, or because it did not score well enough in the survey process. Energage occasionally disqualifies employers based on questionable results detected through statistical tests it runs to ensure organizations are accurately administering the survey.

Want your organization to participate in the 2021 program? Just go to sltrib.com/nominate to submit a nomination.

Bob Helbig is the media partnerships director for Energage.