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Ticket buyers complain about Sundance Film Festival’s no-refunds policy

Requests for refunds came after Sundance canceled in-person screenings due to the COVID-19 pandemic.

(Francisco Kjolseth | The Salt Lake Tribune) People visit historic Main Street in Park City on Thursday, Dec. 30, 2021, walking past the Egyptian Theatre — one of the major venues of the Sundance Film Festival. The theater will again sit dark during Sundance, after officials canceled the in-person portion of the festival because of the COVID-19 pandemic.

(Francisco Kjolseth | The Salt Lake Tribune) People visit historic Main Street in Park City on Thursday, Dec. 30, 2021, walking past the Egyptian Theatre — one of the major venues of the Sundance Film Festival. The theater will again sit dark during Sundance, after officials canceled the in-person portion of the festival because of the COVID-19 pandemic.

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