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Now happy and hopeful, Salt Lake City Public Library turns the page

Government » Acting boss boosts morale with friendlier policies, ambitious plans.

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The culture within the library is changing because Hamilton has emphasized transparency and communication, said board member Mark Alvarez.

"Her goal has been to get the library on the right course so a permanent director could come in and guide the library to a bright future," he said. "I think she has succeeded to a large extent."

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Some anxiety remains among employees, but most of it surrounds the selection of the next director.

"The library culture is [traditionally] one where people feel comfortable talking to their managers," Hamilton said. "We haven’t changed it [back] completely. There is some level of thinking that it could go back to the way it was."


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