After the numerous letters and your recent editorial citing the negative features of the Salt Lake City’s downtown parking kiosks, I feel compelled to write about the positive experiences I’ve had with the parking system ("Editorial: Meter mess not SLC’s best moment," Our View, March 9).
It is clear from the letters and from my observations that few people are using the QuickPay app that is part of the new system.
I was an early adopter when the kiosks were first installed, receiving a thank you email from the company with a request for suggestions, which were subsequently implemented.
The app has many great features, including paying for parking at your car and easy use at night with the light from your phone. Undeniably the best feature is that you can check how much time is left on your meter from wherever you are and add more time if you haven’t exceeded the two-hour limit. The app sends you a text when there are five minutes left and asks you how much time you want to add.
I think that if more people began using the QuickPay parking app, their attitude about the ease of parking would greatly improve.
Salt Lake City
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