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Letter: UTA is extra friendly
This is an archived article that was published on sltrib.com in 2013, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

A few months ago I moved here from Illinois, and shortly thereafter my car broke down. I have used the UTA since. I like to compare the saying of United Airlines: "Fly the Friendly Skies of United" to "Ride the Extra Very Friendly Buses of UTA."

There has never been a time when boarding or leaving my bus that the driver has not said "Thank you, have a great day," always with a smile. This greeting is given to everyone boarding or leaving the bus.

I want to indicate one time and give special recognition to one Very Special Driver, Susana Tauaunia.

I was not paying attention and got on the wrong bus and ended somewhere past Salt Lake City, where she stopped and took her break. I explained that I was 88 and confused about the situation.

Susana made me feel comfortable until was glad I had made the error in getting on her bus. She called my son and arranged for him to meet me.

So if you want to enjoy a very comfortable lasting experience, ride the friendly UTA Bus.

Harry J. Bell


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