This is an archived article that was published on sltrib.com in 2013, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

It is quite understandable why the readership of The Tribune is declining — very poor delivery service.

During the past month or two, the paper has regularly, frequently, and repeatedly been over an hour late. Telephone calls to an annoying and repetitive system bring change, for a day or two, if we are lucky. Notifying the manager appears to be useless.

It is starting to feel like the payment for The Tribune is just a donation to a charity, not a payment for expected service. That will not continue, and possibly, neither will The Tribune.

Tina Howard

American Fork