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"We know that some individuals have been able to initiate a purchase in Utah County, but not complete a transaction," said company spokeswoman Carrie Brown. "We believe that challenges are regional and may exist elsewhere."
Jason Stevenson, spokesman for Take Care Utah, which is overseeing a network of navigators, fears some consumers will enroll directly with an insurance company for coverage that’s effectively immediately and doesn’t come with subsidies or carry the same benefits.
On Oct. 9 at 7 p.m., The Salt Lake Tribune and KCPW will co-sponsor an Affordable Care Act town-hall meeting at the Salt Lake City Main Library’s auditorium, 210 E. 400 South. Jennifer Napier-Pearce will moderate a discussion with a panel of experts, who also will answer questions.
Have you been able to enroll in the federal health exchange? Tell us about it at email@example.com.
Oops! More exchange celebration gaffes
Chad Henderson, a 21-year-old from Georgia who was interviewed by several reporters after Enroll America claimed he had bought insurance on healthcare.gov, later revealed to The Washington Post he hadn’t. And California’s health exchange, Covered California, overstated its web traffic on Tuesday. The website got 645,000 hits that first day of enrollment, not 5 million, as reported earlier, according to the Los Angeles Times.
"We’re doing as much as we can to educate people," he said.
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