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Workers cheer restored Market Basket CEO

First Published Aug 28 2014 10:18AM      Last Updated Aug 28 2014 10:18 am

Market Basket employee Melbi Peraza, of Chelsea, Mass., restocks frozen shrimp at a Market Basket supermarket location, Thursday, Aug. 28, 2014, in Chelsea. A six-week standoff between thousands of employees of the New England supermarket chain and management has ended with the news that the beloved former CEO Arthur T. Demoulas is back in control after buying the entire company. A likeness of Demoulas is attached to a post center top. (AP Photo/Steven Senne)

Tewksbury, Mass. • Hours after reaching an agreement to buy the company, the restored chief of New England’s Market Basket supermarket chain celebrated with workers in a rally at headquarters Thursday, saying he loved them and appreciated their efforts in helping him regain control.

"Seeing all of you here today is like seeing a little piece of heaven on earth," Arthur T. Demoulas told several hundred workers Thursday morning in Tewksbury, some of whom shouted "We love you" and "Welcome back" during a speech that sometimes resembled a political victory speech, and often took on the tones of a rock concert.



"I am in awe of what you have all accomplished," he said.

Arthur T. Demoulas was ousted in June by a board of directors controlled by rival cousin Arthur S. Demoulas, causing workers to stage protests. Hundreds of warehouse workers and drivers refused to deliver food, leading to empty shelves and tens of millions in lost revenue. Customers stopped shopping at Market Basket, with some even taping their receipts from competitors in Market Basket store windows.

Demoulas on Wednesday announced that an agreement has been reached for him to buy for $1.5 billion the 50.5 percent of the company owned by Arthur S. Demoulas and his allies.

Arthur T. on Thursday described the workers’ six-week action as an insurgence.

"The public watched in awe and admiration because you empowered others to seek change," he said.

Tractor-trailers bearing the Market Basket logo and laden with the tons of food it will take to restock the chain’s 71 stores in Massachusetts, New Hampshire and Maine, as well as vendor vehicles, pulled up to loading docks before business Thursday.

At stores across the region, workers, some of whom have gone weeks without paycheck, showed up eager for work, while customers returned even though the stores have not yet been fully stocked.

"I am thrilled!" said Shannon Mort, a cashier at the West Bridgewater store’s cafe.

Store manager John Gordon, who has worked for Market Basket for 42 years, said customers were already returning.

"I knew we had loyal customers, but for them to stay away like that to support us was impressive," he said.

Kim Gray, who said she’s been a Market Basket customer for years but had boycotted the chain during the dispute, went to the West Bridgewater store to shop shortly after 8 a.m. Thursday after she heard that "Arthur T." had finalized a deal to buy the company.

"Market Basket is like a family. I stayed away in solidarity with the workers — my whole family did," she said. "I’m happy to be back."

The company’s two current CEOs, Felicia Thornton and Jim Gooch, will remain in place until the deal is closed, within the "next several months."

The crisis even prompted the intervention of Massachusetts Gov. Deval Patrick and New Hampshire Gov. Maggie Hassan, both Democrats.

"We are delighted that the parties have reached agreement on terms of sale and resolution of operating authority, so that employees can return to work and customers will once again be able to rely on these stores to meet their needs," the governors said in a joint statement.

More than 160 mayors and legislators in Massachusetts and New Hampshire signed petitions agreeing to boycott Market Basket. The stores, usually jam-packed with shoppers attracted by the chain’s low prices, have had only a trickle of customers for weeks.

 

 

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