This Wednesday, Oct. 16, 2013 image shows a pre-release version of Windows 8.1 on a tablet in Los Angeles. Microsoft is planning to launch its long-awaited Windows 8.1 upgrade as a free download on Thursday, Oct. 17, 2013. It addresses some of the complaints people had with Windows 8, the redesigned operating system released in October 2012 that attempts to bridge the divide between tablets and PCs. (AP Photo/Ryan Nakashima)
Microsoft pulls Windows update to fix problems
The Associated Press
First Published Oct 20 2013 06:18 pm • Last Updated Oct 20 2013 08:32 pm
New York • Microsoft has pulled a Windows update from its website after it caused some customers’ devices to crash.
The company said it removed the RT 8.1 update from the Windows Store during the weekend.
In place of the update, Microsoft posted an apology for the problem and said it’s trying to resolve the situation quickly. The company says it will give updates as soon as possible. It says the problem affected only a limited number of users, some of whom had difficulty downloading the update.
Microsoft says RT 8.1 is an operating system for tablets and light, thin personal computers. It only runs built-in apps or apps downloaded from the Windows Store.
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