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What non-verbal cues are you sending?

Empathy is important not only to sell yourself effectively and help your career, but also to improve your relationships, Riccoboni says.

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"Having empathy has been shown in research to be a key personal quality in managers reaching top leadership positions," he says.

Anita Bruzzese can be reached c/o Gannett ContentOne, 7950 Jones Branch Drive, McLean, VA 22107.




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