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Oracle to buy RightNow for $1.5 billion

Published October 24, 2011 2:57 pm

This is an archived article that was published on sltrib.com in 2011, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

New York • Software company Oracle Corp. said Monday that it is buying RightNow Technologies Inc. for $1.5 billion so it can offer a broader range of software and services that help businesses manage customer service.

Oracle is offering $43 per share for the tech service company from Bozeman, Mont. That is a 19.6 percent premium over RightNow's closing price of $35.96 on Friday.

On Monday, RightNow's stock rose $6.98, or 19.4 percent, to close at $42.94.

RightNow's board has agreed to the deal, which is subject to shareholder approval. The company says it will stay in Bozeman.

Oracle, which has operations in the Salt Lake Valley, expects to complete the deal by late this year or early next.

RightNow's main product helps companies manage customers' questions and complaints. It is delivered over the Internet — or "cloud" — rather than by installing software directly on computers. The deal follows a smaller acquisition Oracle made when it bought InQuira to expand its selection of products that help companies keep their customers happy. Terms of that deal, announced in July, were not disclosed.

Shares of Oracle, which is based in Redwood Shores, Calif., gained 75 cents, or 2.3 percent, to end at $32.87.