More call center jobs are coming to the Salt Lake Valley.
A company called C3/CustomerContactChannels is staging an on-site job fair Tuesday and Wednesday, looking to hire more than 600 people for its customer-service center at 5215 Wiley Post Way, west of Salt Lake City International Airport.
The fair will run from 9 a.m. to 3 p.m. both days. Applicants are asked to apply online at www.c3connect.com before attending.
Rapidly growing C3 established the call center last August, said company spokeswoman Jillian Tobias, providing services to several different companies.
One of them, an unidentified health care operator, recently expanded its business with C3, accounting for plans by the Plantation, Fla.-based company to increase its Utah workforce to roughly 1,000, she added.
Most new hires will be customer-service representatives who will earn about $10 per hour plus benefits paid training, medical and dental insurance, a 401(k) plan and paid holidays, said Alicia Laszewski, C3's vice president of marketing.
She added that her company also is looking for a number of managers and quality-assurance representatives.
C3's leadership team consists largely of executives who formerly were with the outsourcing services company Aegis Communications.
A website biography for chief operating officer Rick Ferry, the CEO at Aegis from 2004 until March of 2010, said he has helped grow C3's revenues from $58 million to more than $700 million. Through expansions and 14 acquisitions, employment has increased from 1,100 to 42,000 worldwide.
Besides Salt Lake City, C3 opened a facility last fall in Twin Falls, Idaho, that has 900 employees. It also has two facilities in the Philippines and one each in Ashland, Ohio; San Juan, Costa Rica; and Mumbai, India.
Clients are in the health care, financial services, telecommunications, energy and utilities, media, travel, hospitality and government-services industries, said C3 co-founder David Epstein.
He attributed the expansion to the development of a corporate culture that encourages employee growth, community participation and opportunities for personal advancement.
"We have demonstrated in a short amount of time that we are a different kind of company that both clients and employees are clearly taking notice of," Epstein said in his employee recruitment pitch.
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Job fairs
C3/CustomerContactChannels is staging job fairs from 9 a.m. to 3 p.m. Tuesday and Wednesday, seeking to add 600 employees at its Salt Lake City call center. Applications should be submitted online at www.c3connect.com.
