This is an archived article that was published on sltrib.com in 2011, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.
For the second straight summer, the workforce is expanding at Clearlink, a Salt Lake City company that provides online and telephone marketing and sales services for various clients.
Clearlink is looking to hire 100 people by the end of August to answer inbound calls from customers interested in purchasing a product or service from clients such as telecommunication giants AT&T, Verizon and Qwest, as well as Dish Network.
"We're hiring pretty rapidly now. Summer is always big for us," said Clearlink spokeswoman Mauri Love, noting her company hired about 150 people last year to work in its call center at 5202 W. Douglas Corrigan Way, in an industrial park west of Salt Lake City International Airport.
All applications will be handled online. Forms are available at http://www.clearlink.com/jobs/salt-lake-city-sales-marketing-jobs.html.
With the world of telecommunications evolving faster all the time, plenty of people want answers to questions about "high-speed Internet, fiber options that are coming and, of course, home phone service," Love said.
The Clearlink people who answer those queries will be in full-time positions paying $14 to $26 per hour. The company covers 100 percent of employee health care premiums, offers free life insurance policies with up to $50,000 coverage and tuition reimbursement, as well as eye and dental insurance plans.
"We've been one of Utah's fastest-growing companies for four consecutive years and continue to have a growing need to add talented people to the Clearlink family," Cameron Stewart, vice president of sales, said in a news release. "We're committed to continue developing and maintaining a freakishly unique, fresh, and positive culture where talented sales professionals can expand their skills, while at the same time bringing new job growth to Utah."
Love said Clearlink employs about 425 people, including 250 "inside sales agents" whose ranks will expand with these hirings.
The company also has a low turnover rate, she added. "Our inbound sales agent turnover is about 40 percent below the industry average. We attribute our low turnover to our hiring standards and the culture we've developed that gives our employees way more than just a paycheck."
As evidence, Love said Clearlink received a "Work/Life Award" last year from the Utah Department of Workforce Services for fostering a good work environment, was a finalist in Entrepreneur magazine's Great Places to Work Index, and was recognized by the American Association of Inside Sales Professionals for having an "Outstanding Corporate Culture."
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