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Con Ed CEO John McAvoy said the call had been correctly categorized as low priority.
"A single person calling that they smelled gas outside of a building is not something that would warrant a fire department response," he said.
Police spokesman Stephen Davis said detectives have interviewed the landlords of both buildings to help identify occupants and tenants but said none of them reported being told about gas leaks or odors.
An Associated Press analysis of the city’s 311 calls database from Jan. 1, 2013, through Tuesday also found no calls from the buildings about gas.
The lesson, De Blasio said, is that people should heed the post-Sept. 11, 2001, slogan, "If you see something, say something."
Associated Press writers Jake Pearson, Ken Sweet, Julie Walker, Jonathan Lemire, David B. Caruso, David Crary, Leanne Italie, Karen Matthews, Deepti Hajela, Jim Fitzgerald, Mike Casey and Sonia Moghe contributed to this report.
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