Get breaking news alerts via email

Click here to manage your alerts

Utah Jazz’s Greg Miller bounces into ‘Undercover Boss’
TV » Reluctant TV star takes tickets, sells hot dogs, joins dunk team, learns lessons.
First Published Feb 26 2014 10:54 am • Last Updated Feb 28 2014 07:54 pm

The producers of "Undercover Boss" were somewhat surprised at how far Utah Jazz CEO Greg Miller was willing to go in an episode of the CBS series that airs Friday, Feb. 28.

Working as a ticket-taker or in concessions is one thing. Joining the dunk team was something else.

At a glance


Greg Miller’s episode of “Undercover Boss” airs Friday, Feb. 28, at 7 p.m. on CBS/Ch. 2.

Join the Discussion
Post a Comment

"There’s a significant element of risk associated with a 47-year-old fully embracing the mini-tramp," Miller said with a laugh. "It’s one of those things that, if you don’t give it everything you’ve got, it’s not going to work.

"I was using muscles that I hadn’t used since, like, fifth-grade gym class."

One thing that quickly became clear to the show’s producers was that Miller wasn’t in this to become a star.

"It was obvious to me that Greg wasn’t really too impressed with being on a TV show," said "Boss" executive producer Chris Carlson. "He truly appreciated the concept of our show in its purest form."

Miller had never seen "Undercover Boss" before he was asked this past summer to participate. So he went home, watched a couple of episodes and was pleasantly surprised.

"I wanted to make sure that the program was consistent with our values as a family and as an organization," he said. "And I actually liked what I saw. I thought it was a pretty cool show."

In each episode, the boss dons a disguise and goes undercover within his/her company. The employees are told the disguised boss is being filmed for an entirely different kind of show.

Part of the fun is seeing the boss struggle with the various jobs. Which Miller did.

story continues below
story continues below

"I know that the missteps and the mistakes are what makes for great television," he said.

But it isn’t all about the laughs. The Jazz CEO said he learned a lot doing the episode.

"It was a very eye-opening experience for me to see firsthand some of the challenges that our employees are faced with," Miller said. "Not only were we able to help them in what I think are very meaningful ways in their personal lives, but my experience inspired me to work with my family to create a new resource for our employees organizationwide that wouldn’t exist were it not for my experience with ‘Undercover Boss.’ "

Viewers will learn more about that in Friday’s episode.

"Greg was confident enough to investigate the negative instead of just celebrating the positive," Carlson said. "I think, overall, he was successful in his goal of strengthening his operation while honoring the memory of his father."

Miller learns not only what his employees do, but who they are.

"And it was gratifying," he said. "I went into this thinking that our employees like being part of our family business. I was really hoping that, more than anything, that notion would be validated. And, as it turned out, it was."

At the same time, "Undercover Boss" goes for laughs. So if the boss struggles working behind the concessions counter or in the stands at EnergySolutions Arena with the Interactive Team, it’s all good.

"I’ve seen a couple of clips, and anything that was a challenge to me is likely to make it in the final [edit]," Miller said. "What I’ve told my family and friends is that, if nothing else, it will be good for a lot of laughs."

The best part of the show for viewers — and for Miller — comes when his disguise comes off and he reveals himself to the employees with whom he’s worked. And rewards them in ways "that will change their lives."

"Probably my favorite take-away of the experience is just the impact our family was able to have on their families," Miller said. "When I could reveal who I was and tell them what we wanted to do for them and see their reaction."

Next Page >

Copyright 2014 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Top Reader Comments Read All Comments Post a Comment
Click here to read all comments   Click here to post a comment

About Reader Comments

Reader comments on sltrib.com are the opinions of the writer, not The Salt Lake Tribune. We will delete comments containing obscenities, personal attacks and inappropriate or offensive remarks. Flagrant or repeat violators will be banned. If you see an objectionable comment, please alert us by clicking the arrow on the upper right side of the comment and selecting "Flag comment as inappropriate". If you've recently registered with Disqus or aren't seeing your comments immediately, you may need to verify your email address. To do so, visit disqus.com/account.
See more about comments here.
Staying Connected
Contests and Promotions
  • Search Obituaries
  • Place an Obituary

  • Search Cars
  • Search Homes
  • Search Jobs
  • Search Marketplace
  • Search Legal Notices

  • Other Services
  • Advertise With Us
  • Subscribe to the Newspaper
  • Access your e-Edition
  • Frequently Asked Questions
  • Contact a newsroom staff member
  • Access the Trib Archives
  • Privacy Policy
  • Missing your paper? Need to place your paper on vacation hold? For this and any other subscription related needs, click here or call 801.204.6100.