Earlier this year Bieber was caught on camera clashing with a paparazzo. While touring the pop star fainted backstage at a London show and had to be taken to a hospital. These incidents came after photos of Bieber appearing to smoke marijuana hit the Web. During the summer, he also had to apologize by phone to Bill Clinton, for cursing the former president and spraying his photo with cleaning fluid in a New York City restaurant kitchen.
His longtime manager Scooter Braun agreed that Justin Bieber had a very crazy 2013.
"Pandora's box was opened. I mean he got a little bit into trouble," Braun began to explain as crowds screamed hysterically behind him upon Bieber's arrival.
"I don't know it's tough because the whole world is a critic," said Bieber's mother Pattie Mallette. "I think sometimes people dehumanize celebrities and I think what's so great about this movie is that you get to see his humanity. "
"I think the media has been terrible on him," Bieber's grandmother Diane Dale fired back. "There are so many lies going around. A little bit is true but most of it is lies. It's terrible."
After a late arrival, Justin Bieber bypassed most of the press line and quickly entered the theatre.
"Justin Bieber Believe," which opens in U.S. theaters Christmas Day, captures a behind-the-scenes look at the 19-year-old star. Bieber will release a new album, "Journals," on Dec. 23.