Last week, The Cricket reported on the Salt Lake City couple who went on Craigslist to try to retrieve a family keepsake -- a Playmobil figurine of a sailor -- lost in a house robbery.
Word of Natalie and Julian Tippets' story reached the folks at Playmobil, the German-based toy company.
Because the Tippets' figurine -- a gift to Natalie from Julian's mother, who died in May -- has been discontinued, the company offered to replace it with a similar sailor figure.
Here's the text of the letter sent to the Tippets by Anna Ermann, Playmobil's social media manager:
Dear Natalie,
we've read about your stolen PLAYMOBIL sailor boy on Craigslist. And the whole PLAYMOBIL team here in Germany was deeply moved by your story.
So we started searching for this little figure everywhere in the company. Unfortunately it is old and very rare, so we could not find it.
But after all we detected a close relative of your sailor boy (picture attached)...
If you like to welcome him in Salt Lake City as a small compensation for the missing figure, we will be happy to send him to you!
Best regards from PLAYMOBIL headquarters in Zirndorf, Germany,
Anna, PLAYMOBIL Social Media Manager - on behalf of the whole PLAYMOBIL team
In her response, Natalie Tippets said they were "deeply touched by your outreach" but that they wanted to pay Playmobil for a new figurine.