For over 25 years we have been happy subscribers to both the Deseret News and The Salt Lake Tribune.
Today was the last straw and we will be canceling our subscription to both. I love the paper. I love holding it in my hand and reading both points of view from the papers. I understand that transition to digital media. Utah Media Group is doing an excellent job of killing the papers off. For the last year we have experienced either excellent delivery or no delivery. The delivery is so bad that even when we call several times they still don't deliver. Worse, we miss the premium papers that we have to pay extra for. Two calls Monday before they finally got it to us late morning. Three calls yesterday and we got it today. Today no paper even though we called. To make matters worse we can't even tell if we get a credit or not.