As she was returning home, her car began making strange sounds and all the lights on her dashboard went on. She pulled over, not wanting to damage the car, and noticed the oil was draining out because a plug had fallen off.
She called the service shop at Ken Garff Honda in Orem and they sent a tow truck to pick up her car near Deer Creek. They also brought her a loaner car and replaced the engine at no cost.
They even went one better by detailing her car while they had it.
She says it renewed her faith that good customer service is not dead in corporate America.
The versatility of lawyers: Mike Lee is the general counsel for EnergySolutions, which has filed a federal lawsuit disputing the right of the Northwest Interstate Compact on Low-Level Radioactive Waste Management to block its plan to store low-level radioactive waste from Italy.
Utah is a member of the compact and Gov. Jon Huntsman Jr. has been a vocal opponent of storing the waste in Utah.
Mike Lee, you might remember, formerly was Huntsman's chief counsel in the Governor's Office and led the legal fight to prevent the Goshutes from storing nuclear waste on their reservation.
But are they Canadians? Medicare seems to have a new strategy to keep senior citizens healthy.
A Salt Lake City woman who received her ''claims summary notice'' from Medicare last week called the 800 number printed on the notice for recipients with questions.
When she called, she was greeted by a recorded woman's voice and this message: "Hey there sexy guys, we have hot, horny girls waiting right now to talk to you." The message went on to say, "We love nasty talk as well as you do."
The woman checked an old form she had received from Medicare and the number was listed as 1-800-633-4227. That number gets you to the Medicare line. The new "hot, horny girls" number was one digit off from the old one.
Oh, those pesky typos.
Deja vu? Texas Rep. Kay Granger called last week for a House Armed Services Committee investigation into a $1.2 million Defense Department contract awarded to New Era Manufacturing, formerly based in Hildale, and reportedly affiliated with the polygamous Fundamentalist Church of Jesus Christ of Latter Day Saints.
Could this be one of those "back to the future" moments?
When the Challenger space shuttle exploded in 1986, killing seven astronauts, the disaster was blamed on a faulty O-ring, which allowed a plume of fiery gas to escape, igniting the shuttle's liquid-fuel tank.
The O-ring was manufactured by Hydrapak of West Jordan, whose directors included then-polygamous leader Rulon Jeffs and whose president, treasurer and director was Lloyd L. Wall, who lived in one of Jeffs' homes.
Hydrapak later was sold to Jeffs' son Wallace.
prolly@sltrib.com


