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SLC cops: AT&T 911 cell phone service in Salt Lake City restored

Published March 25, 2010 8:48 pm

This is an archived article that was published on sltrib.com in 2010, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

AT&T cell phone service calls to 911 have been restored and are now routing normally. The company continues to investigate why that emergency routing went awry Thursday.

The Salt Lake City Police Department had reported the glitch Thursday when AT&T customers complained their calls to 911 locally were being re-routed to Seattle.

Police departments in both cities contacted AT&T representatives to correct the problem.

In the interim, Seattle police were re-routing AT&T cell phone customers in Salt Lake City back to police here, or giving them a direct-dial number to call.