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Ponte Vedra Beach, Fla. • Wells Fargo's shareholder meeting was recessed briefly after a representative of a community activist group started asking questions, was told he was out of order and was removed by security.

Bruce Marks of NACA, the Neighborhood Assistance Corporation of America, said he wanted to hear from each of the directors whether they were "complicit and incompetent" in the bank's sales practices scandal. CEO Tim Sloan told him he was being disrespectful, while Chairman Stephen Sanger told him he was out of order.

The meeting was halted and Marks was removed by security. It's the bank's first shareholder meeting since Wells Fargo's sales practices scandal erupted, leading to an executive shake-up, fines and a dented reputation.

Earlier, the chairman of Wells Fargo's board of directors and its CEO apologized to shareholders after a scandal over sales practices.

Sanger said "we are deeply sorry," as he addressed shareholders at the bank's annual shareholders meeting Tuesday. Sloan called it "unacceptable."

A big item at the meeting will be whether shareholders oust the board. Two major proxy advisory firms have advised shareholders to vote out at least some of the directors.

Regulators imposed $185 million in fines last September, saying Wells Fargo workers opened up to 2 million accounts without customer permission as employees tried to meet aggressive sales goals. The bank has changed its sales practices and apologized to customers.