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American Airlines fixes computers, delays go on

Published April 16, 2013 1:42 pm

This is an archived article that was published on sltrib.com in 2013, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

DALLAS • American Airlines says it has fixed an outage in its main reservations system that is disrupting travel for thousands of passengers whose flights have been delayed or canceled.

American Airlines spokeswoman Stacey Frantz said Tuesday that the system was fixed by 4:30 p.m. EDT. But the airline expects to see flight delays and cancellations throughout the rest of the day.

Tracking service FlightAware says that as of mid-afternoon, American has canceled more than 700 flights and another 765 flights are delayed.

Passengers are describing long airport lines and frustration at a lack of information from airline employees.