DONUTS - The Salt Lake Tribune http://www.sltrib.com/feeds/topics/DONUTS News from The Salt Lake Tribune en-us webmaster@sltrib.com (Webmaster) Dunkin’ Donuts pushing cashiers to ‘upsell’ in afternoons http://www.sltrib.com/sltrib/money/58221346-79/dunkin-customers-travis-afternoon.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58221346-79/dunkin-customers-travis-afternoon.html.csp">Dunkin’ Donuts pushing cashiers to ‘upsell’ in afternoons</a></h4> <span class="author source-org vcard"><span class="org fn">the Associated Press</span></span> <h5><span class="updated" title="2014-07-25T08:12:32.487-06:00">Updated Jul 25, 2014 08:12AM MDT</span></h5> <div class ="entry-content">New York • If an iced coffee from Dunkin’ Donuts is part of your afternoon routine, expect a nudge to buy a cookie or doughnut you didn’t plan on. Dunkin’ Brands CEO Nigel Travis said in a phone interview Thursday that the company is pushing to get its cashiers to “upsell” to afternoon customers. It’s part of an effort to increase sales after stores have emptied out after the morning rush. In the afternoon, customers who do come in are mostly just searching for a drink. Upselling of this kind — ...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58221346@www.sltrib.com Fri, 25 Jul 2014 08:12:32 MDT