CUSTOMERS - The Salt Lake Tribune http://www.sltrib.com/feeds/topics/CUSTOMERS News from The Salt Lake Tribune en-us webmaster@sltrib.com (Webmaster) Letter: Why is Salt Lake City in the insurance business? http://www.sltrib.com/sltrib/opinion/58434082-82/lake-salt-insurance-business.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58434082-82/lake-salt-insurance-business.html.csp">Letter: Why is Salt Lake City in the insurance business?</a></h4> <h5><span class="updated" title="2014-09-19T17:52:02.461-06:00">Updated Sep 19, 2014 05:52PM MDT</span></h5> <div class ="entry-content">Commissioned sales people know they will always make more money than their salaried counterparts, if they are good. Our director of Salt Lake City Department of Public Utilities has worked out a way to get a piece of the pie. Sell insurance! Get the city to do the printing and the mailing. Get an out-of-state outfit to do the fancy stuff. Keep your regular job with pension and time off and all. And mail it to all the customers of the utility like it is mandatory, even though you say it is not....</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58434082@www.sltrib.com Fri, 19 Sep 2014 17:52:02 MDT Apple iPhone 6 pre-orders overwhelms supply http://www.sltrib.com/sltrib/money/58415761-79/apple-iphone-phones-pre.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58415761-79/apple-iphone-phones-pre.html.csp">Apple iPhone 6 pre-orders overwhelms supply</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-09-15T10:17:58.306-06:00">Updated Sep 15, 2014 10:17AM MDT</span></h5> <div class ="entry-content">New York • Apple says it had more than 4 million pre-orders of its new iPhone 6 and iPhone 6 Plus in 24 hours, exceeding its initial pre-order supply. The company says the phones will be delivered to customers starting Friday and throughout September, but many won’t be delivered until October. Phones will be available on a walk-in basis beginning Friday at Apple retail stores. Both phones will also be available beginning Friday from AT&T, Sprint, T-Mobile, Verizon Wireless and other carriers and...</div> <h5><a rel="item-license" href="#license-584157612014-09-15T10:17:58.306-06:00" id="#license-2014-09-15T10:17:58.306-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58415761@www.sltrib.com Mon, 15 Sep 2014 10:17:58 MDT 4 reasons Home Depot’s breach might not matter http://www.sltrib.com/sltrib/money/58402387-79/depot-breach-target-customers.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58402387-79/depot-breach-target-customers.html.csp">4 reasons Home Depot’s breach might not matter</a></h4> <span class="author vcard"><span class="fn">By ANNE D’INNOCENZIO</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-09-11T14:06:38.547-06:00">Updated Sep 11, 2014 02:06PM MDT</span></h5> <div class ="entry-content">New York • Home Depot’s data breach could wind up being among the largest ever for a retailer, but that may not matter to its millions of customers. The nation’s largest home-improvement chain on Monday confirmed a theft that could have gone back as far as April and affected customers who used credit and debit cards at nearly 2,200 of its U.S. and Canadian stores. While the scope of the hack is not yet known, there’s speculation that it could be the biggest yet. Home Depot joins a growing list o...</div> <h5><a rel="item-license" href="#license-584023872014-09-11T14:06:38.547-06:00" id="#license-2014-09-11T14:06:38.547-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58402387@www.sltrib.com Thu, 11 Sep 2014 14:06:38 MDT CEO of 23andMe is navigating health regulations http://www.sltrib.com/sltrib/money/58402136-79/health-ndme-fda-company.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58402136-79/health-ndme-fda-company.html.csp">CEO of 23andMe is navigating health regulations</a></h4> <span class="author vcard"><span class="fn">By MATTHEW PERRONE</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-09-11T09:22:02.597-06:00">Updated Sep 11, 2014 09:22AM MDT</span></h5> <div class ="entry-content">Washington • No Silicon Valley company better embodies the promise and the pitfalls of working in health care than DNA testing firm 23andMe. Launched in 2006 to a flurry of media coverage, the Mountain View, Calif.-based company seemed to have every strategic advantage: millions in startup cash, celebrity endorsements, and a chief executive married to one of the co-founders of Google. 23andMe CEO Anne Wojcicki laid out a bold plan to make genetic testing affordable to the general public, while s...</div> <h5><a rel="item-license" href="#license-584021362014-09-11T09:22:02.597-06:00" id="#license-2014-09-11T09:22:02.597-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58402136@www.sltrib.com Thu, 11 Sep 2014 09:22:02 MDT Alibaba taps Chinese diaspora as it goes global http://www.sltrib.com/sltrib/money/58398400-79/alibaba-chinese-china-million.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58398400-79/alibaba-chinese-china-million.html.csp">Alibaba taps Chinese diaspora as it goes global</a></h4> <span class="author vcard"><span class="fn">By Lulu Yilun Chen</span></span> <span class="source-org vcard"><span class="org fn"> Bloomberg News</span></span> <h5><span class="updated" title="2014-09-10T18:34:02.041-06:00">Updated Sep 10, 2014 06:34PM MDT</span></h5> <div class ="entry-content">Hong Kong • Using a combination of word-of- mouth and advertising, Alibaba Group Holding is tapping the millions of Chinese outside its homeland from Singapore to San Francisco to accelerate global expansion. The e-commerce company, which meets this week with potential investors for its initial public offering, is attracting people of Chinese heritage drawn by hard-to-find items on its Taobao Marketplace like pineapple cakes and motorbike brake pads, as well as bargain-basement prices. “I buy ev...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58398400@www.sltrib.com Wed, 10 Sep 2014 18:34:02 MDT Tech Tips: What to do when phone contracts end http://www.sltrib.com/sltrib/money/58301171-79/phone-verizon-data-service.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58301171-79/phone-verizon-data-service.html.csp">Tech Tips: What to do when phone contracts end</a></h4> <span class="author vcard"><span class="fn">By ANICK JESDANUN</span></span> <span class="author vcard"><span class="fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-09-08T18:50:17.129-06:00">Updated Sep 8, 2014 06:50PM MDT</span></h5> <div class ="entry-content">Malvern, Iowa • As my two-year contract with Verizon came to an end recently, I had to resist the company’s various promotions and discounts. In accepting the offers, I’d have to give up Verizon’s unlimited data plan, which lets me use the phone’s cellular data connection as much as I want without overage fees. It’s so good that both Verizon and AT&T have been phasing it out. Existing customers have been allowed to keep those plans, but they get kicked out once they accept these offers. I am pa...</div> <h5><a rel="item-license" href="#license-583011712014-09-08T18:50:17.129-06:00" id="#license-2014-09-08T18:50:17.129-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58301171@www.sltrib.com Mon, 08 Sep 2014 18:50:17 MDT Letter: Delivery woes doom the Tribune http://www.sltrib.com/sltrib/opinion/58378138-82/delivery-arrive-business-customer.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58378138-82/delivery-arrive-business-customer.html.csp">Letter: Delivery woes doom the Tribune</a></h4> <h5><span class="updated" title="2014-09-05T16:52:02.147-06:00">Updated Sep 5, 2014 04:52PM MDT</span></h5> <div class ="entry-content">The Salt Lake Tribune is truly doomed to failure as I see it. I have been a subscriber for more than 35 years and I am in the process of canceling my subscription. I refuse to put up with horrible customer service any longer. I moved to St. George exactly three years ago after retiring. My paper delivery here has been the worst I have ever seen. Most days it doesn’t arrive until after 10 a.m. Many days it doesn’t arrive at all. There are no local contacts, so subscribers must call the toll-fre...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58378138@www.sltrib.com Fri, 05 Sep 2014 16:52:02 MDT Startups offer banking for smartphone users http://www.sltrib.com/sltrib/money/58352788-79/simple-moven-customers-bank.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58352788-79/simple-moven-customers-bank.html.csp">Startups offer banking for smartphone users</a></h4> <span class="author vcard"><span class="fn">By JOSEPH PISANI</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-09-05T15:34:16.141-06:00">Updated Sep 5, 2014 03:34PM MDT</span></h5> <div class ="entry-content">The latest banks are small enough to fit in the palm of your hand. Startups, such as Moven and Simple, offer banking that’s designed specifically for smartphones, enabling users to track their spending on the go. Some things haven’t changed. Like traditional banks, customers open a checking account, get a debit card and are able to make check deposits and pay their bills. Like many Internet banks before them, they have no maintenance or overdraft fees, there are no physical branches and depositi...</div> <h5><a rel="item-license" href="#license-583527882014-09-05T15:34:16.141-06:00" id="#license-2014-09-05T15:34:16.141-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58352788@www.sltrib.com Fri, 05 Sep 2014 15:34:16 MDT Letter: Solar-fee trail leads to ALEC http://www.sltrib.com/sltrib/opinion/58374105-82/solar-alec-fee-arizona.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58374105-82/solar-alec-fee-arizona.html.csp">Letter: Solar-fee trail leads to ALEC</a></h4> <h5><span class="updated" title="2014-09-04T13:56:02.628-06:00">Updated Sep 4, 2014 01:56PM MDT</span></h5> <div class ="entry-content">While it is encouraging that the Utah Public Service Commission denied Rocky Mountain Power’s request to charge an extra fee to customers with solar power systems, do not assume this effort is over. The American Legislative Exchange Council (ALEC) has been crafting model bills to penalize homeowners (they call them “free riders”) who install solar panels. Many Utah legislators are in leadership positions with ALEC, where they pay for a seat on task forces with corporate lobbyists and special int...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58374105@www.sltrib.com Thu, 04 Sep 2014 13:56:02 MDT Editorial: Utah PSC was right to deny solar power surcharge http://www.sltrib.com/sltrib/opinion/58365034-82/power-fee-solar-customers.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58365034-82/power-fee-solar-customers.html.csp">Editorial: Utah PSC was right to deny solar power surcharge</a></h4> <h5><span class="updated" title="2014-09-02T17:44:16.31-06:00">Updated Sep 2, 2014 05:44PM MDT</span></h5> <div class ="entry-content">The Utah Public Service Commission made what a football coach might describe as a good no-call Friday when it ruled that, for now, Rocky Mountain Power will not be allowed to assess an extra fee for customers with their own solar generating systems. That doesn’t mean that the dominant provider of electricity to Utah homes and businesses will never be allowed to add the $4.65 monthly surcharge to customers with net metering. That’s a system where customers with their own generating systems can p...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58365034@www.sltrib.com Tue, 02 Sep 2014 17:44:16 MDT Home Depot investigates possible data breach http://www.sltrib.com/sltrib/money/58365652-79/breach-stores-cards-chip.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58365652-79/breach-stores-cards-chip.html.csp">Home Depot investigates possible data breach</a></h4> <span class="author vcard"><span class="fn">By ANNE D’INNOCENZIO</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-09-02T16:07:07.72-06:00">Updated Sep 2, 2014 04:07PM MDT</span></h5> <div class ="entry-content">New York • Home Depot may be the latest retailer to suffer a major credit card data breach. The Atlanta-based home improvement retailer told The Associated Press Tuesday that it is working with both banks and law enforcement to investigate “unusual activity” that would point to a hack. “Protecting our customers’ information is something we take extremely seriously, and we are aggressively gathering facts at this point while working to protect customers,” said Paula Drake, a spokeswoman at Home D...</div> <h5><a rel="item-license" href="#license-583656522014-09-02T16:07:07.72-06:00" id="#license-2014-09-02T16:07:07.72-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58365652@www.sltrib.com Tue, 02 Sep 2014 16:07:07 MDT Utah commission rejects proposed fee for solar homes http://www.sltrib.com/sltrib/news/58352345-78/commission-company-customers-energy.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/news/58352345-78/commission-company-customers-energy.html.csp">Utah commission rejects proposed fee for solar homes</a></h4> <span class="author vcard"><span class="fn">By Matt Canham and Brian Maffly</span></span> <span class="source-org vcard"><span class="org fn"> The Salt Lake Tribune</span></span> <h5><span class="updated" title="2014-08-30T09:42:21.408-06:00">Updated Aug 30, 2014 09:42AM MDT</span></h5> <div class ="entry-content">Utahns with rooftop solar panels won’t face a new fee from Rocky Mountain Power after the Utah Public Service Commission ruled Friday that the utility company failed to prove such a charge is “just and reasonable.” But this contentious debate pitting the state’s largest electric company against environmental groups isn’t going away. The Commission is open to revisiting the issue as long as Rocky Mountain Power can provide some hard data proving these customers should be treated differently than...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58352345@www.sltrib.com Sat, 30 Aug 2014 09:42:21 MDT Casino hostess banned from contact with ex-clients http://www.sltrib.com/sltrib/money/58353117-79/casino-clients-contact-wong.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58353117-79/casino-clients-contact-wong.html.csp">Casino hostess banned from contact with ex-clients</a></h4> <span class="author vcard"><span class="fn">By JULIET LINDERMAN</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-29T17:47:02.757-06:00">Updated Aug 29, 2014 05:47PM MDT</span></h5> <div class ="entry-content">Baltimore • A casino hostess accused in a lawsuit of stealing a list of high-rolling clients from a Maryland casino where she used to work has been banned from contacting the customers until further notice. The Maryland Live Casino in Hanover sued Helena Wong, alleging that she used a proprietary list of highly valued customers to attract business to the Horseshoe Casino in Baltimore, where she now works. Wong sent an email earlier this month to roughly 20 Maryland Live customers offering free a...</div> <h5><a rel="item-license" href="#license-583531172014-08-29T17:47:02.757-06:00" id="#license-2014-08-29T17:47:02.757-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58353117@www.sltrib.com Fri, 29 Aug 2014 17:47:02 MDT Editorial: Does Utah want its liquor business to improve? http://www.sltrib.com/sltrib/opinion/58352768-82/customers-liquor-utah-business.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58352768-82/customers-liquor-utah-business.html.csp">Editorial: Does Utah want its liquor business to improve?</a></h4> <h5><span class="updated" title="2014-08-29T17:11:02.138-06:00">Updated Aug 29, 2014 05:11PM MDT</span></h5> <div class ="entry-content">Customer information, in one form or another, is the backbone of modern marketing. In the old days, executives had only their hunches and experience to figure out where customers are and where they’re headed. Now we live in the age of big data. Customers are researched and tracked in ways never thought imaginable. So it is a good sign that Utah’s state-run liquor monopoly has reached out to its customers with a survey, and the results of that outreach show the state’s 46 liquor outlets could m...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58352768@www.sltrib.com Fri, 29 Aug 2014 17:11:02 MDT Kraft recalls some American Singles cheese http://www.sltrib.com/sltrib/money/58352818-79/kraft-american-cheese-singles.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58352818-79/kraft-american-cheese-singles.html.csp">Kraft recalls some American Singles cheese</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-08-29T16:13:02.197-06:00">Updated Aug 29, 2014 04:13PM MDT</span></h5> <div class ="entry-content">Northfield, Ill. • Kraft voluntarily recalled 7,691 cases of its American Singles cheese product Friday because an ingredient was stored improperly by a supplier. The food maker said that, while unlikely, the product may spoil prematurely or cause a food borne illness. Kraft Foods Group Inc., which is based in Northfield, Illinois, said the suppler didn’t keep the ingredient stored in accordance with its temperature standards. The recalled products come in four varieties with “Best When Used By”...</div> <h5><a rel="item-license" href="#license-583528182014-08-29T16:13:02.197-06:00" id="#license-2014-08-29T16:13:02.197-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58352818@www.sltrib.com Fri, 29 Aug 2014 16:13:02 MDT JPMorgan investigating possible cyberattacks http://www.sltrib.com/sltrib/money/58347438-79/bank-jpmorgan-attacks-cyberattacks.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58347438-79/bank-jpmorgan-attacks-cyberattacks.html.csp">JPMorgan investigating possible cyberattacks</a></h4> <span class="author vcard"><span class="fn">By Steve Rothwell</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-28T17:04:59.706-06:00">Updated Aug 28, 2014 05:04PM MDT</span></h5> <div class ="entry-content">New York • JPMorgan Chase, the nation’s biggest bank by assets, is working with law enforcement officials to investigate a possible cyberattack, said a person familiar with the situation who spoke on condition of anonymity, though the bank isn’t currently seeing any unusual fraud activity at the time. Jamie Dimon, the bank’s CEO, said in this year’s annual report to shareholders that despite spending millions on cybersecurity, JPMorgan remained worried about the threat of attacks. By the end of ...</div> <h5><a rel="item-license" href="#license-583474382014-08-28T17:04:59.706-06:00" id="#license-2014-08-28T17:04:59.706-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58347438@www.sltrib.com Thu, 28 Aug 2014 17:04:59 MDT Workers cheer restored Market Basket CEO http://www.sltrib.com/sltrib/money/58347370-79/basket-market-arthur-workers.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58347370-79/basket-market-arthur-workers.html.csp">Workers cheer restored Market Basket CEO</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-08-28T10:18:03.181-06:00">Updated Aug 28, 2014 10:18AM MDT</span></h5> <div class ="entry-content">Tewksbury, Mass. • Hours after reaching an agreement to buy the company, the restored chief of New England’s Market Basket supermarket chain celebrated with workers in a rally at headquarters Thursday, saying he loved them and appreciated their efforts in helping him regain control. “Seeing all of you here today is like seeing a little piece of heaven on earth,” Arthur T. Demoulas told several hundred workers Thursday morning in Tewksbury, some of whom shouted “We love you” and “Welcome back” du...</div> <h5><a rel="item-license" href="#license-583473702014-08-28T10:18:03.181-06:00" id="#license-2014-08-28T10:18:03.181-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58347370@www.sltrib.com Thu, 28 Aug 2014 10:18:03 MDT American, US Airways will stop listing on Orbitz http://www.sltrib.com/sltrib/money/58338796-79/american-orbitz-travel-airlines.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58338796-79/american-orbitz-travel-airlines.html.csp">American, US Airways will stop listing on Orbitz</a></h4> <span class="author vcard"><span class="fn">By david koenig</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-26T18:03:13.422-06:00">Updated Aug 26, 2014 06:03PM MDT</span></h5> <div class ="entry-content">Fort Worth, Texas • American Airlines and US Airways are pulling flight listings from Orbitz-run websites in a long-running dispute over fees that the travel company charges to list and sell the flights. Shares of Orbitz Worldwide Inc. fell nearly 5 percent on Tuesday. American said that it had already dropped its fares from Orbitz and that US Airways listings would be pulled on Monday. Corporate customers of the airlines will still be able to book travel through Orbitz, but individuals will hav...</div> <h5><a rel="item-license" href="#license-583387962014-08-26T18:03:13.422-06:00" id="#license-2014-08-26T18:03:13.422-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58338796@www.sltrib.com Tue, 26 Aug 2014 18:03:13 MDT Letter: Comcast’s blatant disregard http://www.sltrib.com/sltrib/opinion/58326710-82/comcast-blatant-call-center.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58326710-82/comcast-blatant-call-center.html.csp">Letter: Comcast’s blatant disregard</a></h4> <h5><span class="updated" title="2014-08-26T12:05:03.46-06:00">Updated Aug 26, 2014 12:05PM MDT</span></h5> <div class ="entry-content">The recent article on Comcast’s treatment of customers (“Keeping up with the Comcast call-center fiasco,” August 22) truly resonated with me. It absolutely captured my own (frustrating) experiences whenever trying to fix or resolve a problem with Comcast. Given that there is such ample, documented knowledge of this kind of blatant disregard and disrespect for the American consumer, one must ask: Where is the FCC? Michael Pack Salt Lake City</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58326710@www.sltrib.com Tue, 26 Aug 2014 12:05:03 MDT Coffee shop on honor system works in North Dakota http://www.sltrib.com/sltrib/money/58331186-79/brekke-shop-coffee-business.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58331186-79/brekke-shop-coffee-business.html.csp">Coffee shop on honor system works in North Dakota</a></h4> <span class="author vcard"><span class="fn">By DAVE KOLPACK</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-24T10:38:01.867-06:00">Updated Aug 24, 2014 10:38AM MDT</span></h5> <div class ="entry-content">Valley City, N.D. • The owner of a North Dakota coffee shop is flattered his decision to operate the business on the honor system garnered international attention earlier this summer, but those who equate it to the goodness of all humanity might want to help themselves to a decaf K-Cup. David Brekke says it’s about small-town living where people know their neighbors. Brekke and his wife, Kimberly, run The Vault coffee shop in Valley City, a town of about 6,700 people that’s about 45 minutes from...</div> <h5><a rel="item-license" href="#license-583311862014-08-24T10:38:01.867-06:00" id="#license-2014-08-24T10:38:01.867-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58331186@www.sltrib.com Sun, 24 Aug 2014 10:38:01 MDT