COMPLAINTS - The Salt Lake Tribune http://www.sltrib.com/feeds/topics/COMPLAINTS News from The Salt Lake Tribune en-us webmaster@sltrib.com (Webmaster) Toyota faces U.S. inquiry into Corolla surges http://www.sltrib.com/sltrib/money/58469159-79/corolla-toyota-inquiry-2010.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58469159-79/corolla-toyota-inquiry-2010.html.csp">Toyota faces U.S. inquiry into Corolla surges</a></h4> <span class="author vcard"><span class="fn">By Jeff Plungis</span></span> <span class="source-org vcard"><span class="org fn"> Bloomberg News</span></span> <h5><span class="updated" title="2014-09-29T13:36:02.09-06:00">Updated Sep 29, 2014 01:36PM MDT</span></h5> <div class ="entry-content">Washington • U.S. investigators are looking into complaints by some owners of Toyota Corolla sedans who said the cars experienced unintended “low-speed surging,” similar to a flaw that led to a recall of 10 million Toyotas five years ago. The inquiry involves as many as 1.69 million cars made by Toyota from model years 2006 through 2010, according to a notice today from the National Highway Traffic Safety Administration. A Corolla owner whose car accelerated and crashed while attempting to park ...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58469159@www.sltrib.com Mon, 29 Sep 2014 13:36:02 MDT Safety agency investigates Ford Fiesta latches http://www.sltrib.com/sltrib/money/58415756-79/safety-complaints-door-ford.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58415756-79/safety-complaints-door-ford.html.csp">Safety agency investigates Ford Fiesta latches</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-09-15T17:25:02.592-06:00">Updated Sep 15, 2014 05:25PM MDT</span></h5> <div class ="entry-content">Detroit • U.S. safety regulators are investigating complaints that the doors won’t latch properly on some Ford Fiesta subcompact cars. The probe announced Monday covers about 205,000 Fiestas from the 2011 through 2013 model years. The National Highway Traffic Safety Administration says it has received 61 complaints about the doors. Some said the latches wouldn’t catch. A dozen said a door opened while the cars were being driven. In one case, a driver complained that his 83-year-old mother was hu...</div> <h5><a rel="item-license" href="#license-584157562014-09-15T17:25:02.592-06:00" id="#license-2014-09-15T17:25:02.592-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58415756@www.sltrib.com Mon, 15 Sep 2014 17:25:02 MDT Complaint sparks probe of minivan stalling issue http://www.sltrib.com/sltrib/money/58393006-79/complaint-agency-minivan-safety.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58393006-79/complaint-agency-minivan-safety.html.csp">Complaint sparks probe of minivan stalling issue</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-09-09T08:59:02.126-06:00">Updated Sep 9, 2014 08:59AM MDT</span></h5> <div class ="entry-content">Detroit • A man’s complaint that his Chrysler minivan stalled unexpectedly after refueling has brought an inquiry from U.S. safety regulators. The National Highway Traffic Safety Administration says it will look into the problem that could affect 160,000 Dodge Grand Caravan minivans from 2007 and other model years. The agency says it will study how often the problem happens and whether it occurs in other similarly equipped minivans. The inquiry will determine if a formal investigation should be ...</div> <h5><a rel="item-license" href="#license-583930062014-09-09T08:59:02.126-06:00" id="#license-2014-09-09T08:59:02.126-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58393006@www.sltrib.com Tue, 09 Sep 2014 08:59:02 MDT U.S. closes Camry Hybrid brake investigation http://www.sltrib.com/sltrib/money/58338852-79/brake-camry-safety-agency.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58338852-79/brake-camry-safety-agency.html.csp">U.S. closes Camry Hybrid brake investigation</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-08-26T11:21:01.721-06:00">Updated Aug 26, 2014 11:21AM MDT</span></h5> <div class ="entry-content">Detroit • An eight-month investigation into brake problems with some older Toyota Camry gas-electric hybrids has been closed without a recall. The National Highway Traffic Safety Administration began the probe in January after getting complaints of malfunctions that reduced power-assisted braking in 2007 and 2008 Camry hybrids. The probe covered about 100,000 cars. A review of nearly 1,600 complaints and warranty claims found that in most cases, the cars warned drivers and there wasn’t a complet...</div> <h5><a rel="item-license" href="#license-583388522014-08-26T11:21:01.721-06:00" id="#license-2014-08-26T11:21:01.721-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58338852@www.sltrib.com Tue, 26 Aug 2014 11:21:01 MDT Macy’s to pay $650,000 in shopper-profiling probe http://www.sltrib.com/sltrib/money/58317159-79/macy-profiling-customers-agreement.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58317159-79/macy-profiling-customers-agreement.html.csp">Macy’s to pay $650,000 in shopper-profiling probe</a></h4> <span class="author vcard"><span class="fn">By MICHAEL VIRTANEN</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-20T09:29:02.442-06:00">Updated Aug 20, 2014 09:29AM MDT</span></h5> <div class ="entry-content">Albany, N.Y. • The retailer Macy’s has agreed to pay $650,000 to settle allegations of racial profiling at its flagship store in Manhattan’s Herald Square. Under the agreement signed Tuesday with New York’s attorney general, the company will adopt new policies on police access to its security camera monitors and against profiling, further train employees, investigate customer complaints, keep better records of detentions and report for three years on its compliance. Attorney General Eric Schneid...</div> <h5><a rel="item-license" href="#license-583171592014-08-20T09:29:02.442-06:00" id="#license-2014-08-20T09:29:02.442-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58317159@www.sltrib.com Wed, 20 Aug 2014 09:29:02 MDT Website Ask.fm to get more oversight of complaints http://www.sltrib.com/sltrib/money/58296785-79/ask-website-complaints-users.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58296785-79/ask-website-complaints-users.html.csp">Website Ask.fm to get more oversight of complaints</a></h4> <span class="author source-org vcard"><span class="org fn">The Associated Press</span></span> <h5><span class="updated" title="2014-08-14T09:54:02.024-06:00">Updated Aug 14, 2014 09:54AM MDT</span></h5> <div class ="entry-content">Albany, N.Y. • New York’s attorney general says new owners of the website Ask.fm have agreed to provide more oversight of complaints in an attempt to curb harassment and bullying. The question-and-answer website popular among teens has been acquired by the owners of Ask.com. Doug Leeds, Ask.com’s chief executive, says the focus is ensuring a safer and more enjoyable experience for users. Launched in 2010, Ask.fm claims more than 180 million monthly active users worldwide, with 42 percent under 1...</div> <h5><a rel="item-license" href="#license-582967852014-08-14T09:54:02.024-06:00" id="#license-2014-08-14T09:54:02.024-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58296785@www.sltrib.com Thu, 14 Aug 2014 09:54:02 MDT Chicken fries back at Burger King after complaints http://www.sltrib.com/sltrib/money/58285894-79/burger-chicken-king-fries.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58285894-79/burger-chicken-king-fries.html.csp">Chicken fries back at Burger King after complaints</a></h4> <span class="author vcard"><span class="fn">By Leslie Patton</span></span> <span class="source-org vcard"><span class="org fn"> Bloomberg News</span></span> <h5><span class="updated" title="2014-08-11T17:41:02.285-06:00">Updated Aug 11, 2014 05:41PM MDT</span></h5> <div class ="entry-content">Chicago • Burger King customers have been heard. The chain is bringing back chicken fries, the breaded and fried chicken strips served in a fry-style box, after consumers took to social media to request the item, said Alex Macedo, president of North America for the Miami-based company. Customers complained on Facebook and Twitter when they were taken off the menu in 2012. “We underestimated the cult following that the product had,” he said. “There’s a big opportunity for us to bring it back.” Bu...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58285894@www.sltrib.com Mon, 11 Aug 2014 17:41:02 MDT GM issues third recall on SUVs that can catch fire http://www.sltrib.com/sltrib/money/58275912-79/recall-switches-safety-suvs.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58275912-79/recall-switches-safety-suvs.html.csp">GM issues third recall on SUVs that can catch fire</a></h4> <span class="author vcard"><span class="fn">By TOM KRISHER</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-08T10:58:16.773-06:00">Updated Aug 8, 2014 10:58AM MDT</span></h5> <div class ="entry-content">General Motors’ troubles with safety recalls has surfaced in another case, this time with the company recalling a group of SUVs for a third time to fix power window switches that can catch fire. The problem, revealed in documents posted by federal safety regulators this week, is so serious that GM is telling customers to park the SUVs outdoors until they are repaired because they could catch fire when left unattended. The SUV recall was one of six announced by GM on June 30 that covered 7.6 mill...</div> <h5><a rel="item-license" href="#license-582759122014-08-08T10:58:16.773-06:00" id="#license-2014-08-08T10:58:16.773-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58275912@www.sltrib.com Fri, 08 Aug 2014 10:58:16 MDT