COMCAST - The Salt Lake Tribune http://www.sltrib.com/feeds/topics/COMCAST News from The Salt Lake Tribune en-us webmaster@sltrib.com (Webmaster) Letter: UTOPIA, Comcast are different animals http://www.sltrib.com/sltrib/opinion/58416447-82/utopia-service-choice-comcast.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58416447-82/utopia-service-choice-comcast.html.csp">Letter: UTOPIA, Comcast are different animals</a></h4> <h5><span class="updated" title="2014-09-16T12:16:33.341-06:00">Updated Sep 16, 2014 12:16PM MDT</span></h5> <div class ="entry-content">Christopher Eaton’s letter (“UTOPIA offers choice beyond giant telecom,” Sept. 7) states that an apples to apples comparison is UTOPIA to Comcast. That is not correct. Comcast is a service provider. UTOPIA is a cable company (fiber-optics) that is a conduit for a limited number of service providers. To use UTOPIA, a user must purchase service from one of the listed providers available through UTOPIA. They must pay the $20 monthly utility fee for a non-utility or an unapproved city tax, then purc...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58416447@www.sltrib.com Tue, 16 Sep 2014 12:16:33 MDT Letter: At least UTOPIA offers a choice http://www.sltrib.com/sltrib/opinion/58377697-82/utopia-information-choice-highway.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58377697-82/utopia-information-choice-highway.html.csp">Letter: At least UTOPIA offers a choice</a></h4> <h5><span class="updated" title="2014-09-05T16:50:02.389-06:00">Updated Sep 5, 2014 04:50PM MDT</span></h5> <div class ="entry-content">Linda M. Sagendorf’s letter (“UTOPIA is information highway robbery,” August 27) mentions Shurtleff and Swallow with a completely unrelated UTOPIA issue to raise hackles, not to provide helpful information. Now an apples to apples comparison is UTOPIA to Comcast. Now the UTOPIA management isn’t perfect, and may even be criminal; however it pales in comparison to the abuses committed by literally every other telecom (residential line provider) available in Utah. The fact remains that the Internet...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58377697@www.sltrib.com Fri, 05 Sep 2014 16:50:02 MDT Sports briefs: Comcast to sponsor NASCAR’s Nationwide Series http://www.sltrib.com/sltrib/sports/58371351-77/series-sponsor-comcast-sports.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/sports/58371351-77/series-sponsor-comcast-sports.html.csp">Sports briefs: Comcast to sponsor NASCAR’s Nationwide Series</a></h4> <h5><span class="updated" title="2014-09-04T21:41:59.925-06:00">Updated Sep 4, 2014 09:41PM MDT</span></h5> <div class ="entry-content">Auto Racing • Comcast Corp. on Wednesday signed a 10-year agreement to replace Nationwide Insurance as the title sponsor of NASCAR’s second-tier racing series. The series will be known as the NASCAR Xfinity Series through 2024. The deal matches the longest single agreement around title sponsorship of any NASCAR national series in its history, and Sports Business Daily valued the package at worth close to $200 million. “One of the things that is especially important to us is live sports,” said P...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58371351@www.sltrib.com Thu, 04 Sep 2014 21:41:59 MDT Time Warner Cable says outages largely resolved http://www.sltrib.com/sltrib/money/58342840-79/cable-warner-service-largely.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/money/58342840-79/cable-warner-service-largely.html.csp">Time Warner Cable says outages largely resolved</a></h4> <span class="author vcard"><span class="fn">By MAE ANDERSON</span></span> <span class="source-org vcard"><span class="org fn"> The Associated Press</span></span> <h5><span class="updated" title="2014-08-27T13:25:22.593-06:00">Updated Aug 27, 2014 01:25PM MDT</span></h5> <div class ="entry-content">New York • Time Warner Cable said Wednesday that service was largely restored after a problem during routine maintenance caused a nationwide outage of its Internet service for hours. The company said it is still investigating the cause of the problem, which occurred with its Internet backbone — the paths that local or regional networks connect to in order to carry data long distances. The problem affected all of Time Warner Cable’s markets and started at 4:30 a.m. Eastern, sparking widespread co...</div> <h5><a rel="item-license" href="#license-583428402014-08-27T13:25:22.593-06:00" id="#license-2014-08-27T13:25:22.593-06:00"> Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58342840@www.sltrib.com Wed, 27 Aug 2014 13:25:22 MDT Letter: Comcast’s blatant disregard http://www.sltrib.com/sltrib/opinion/58326710-82/comcast-blatant-call-center.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58326710-82/comcast-blatant-call-center.html.csp">Letter: Comcast’s blatant disregard</a></h4> <h5><span class="updated" title="2014-08-26T12:05:03.46-06:00">Updated Aug 26, 2014 12:05PM MDT</span></h5> <div class ="entry-content">The recent article on Comcast’s treatment of customers (“Keeping up with the Comcast call-center fiasco,” August 22) truly resonated with me. It absolutely captured my own (frustrating) experiences whenever trying to fix or resolve a problem with Comcast. Given that there is such ample, documented knowledge of this kind of blatant disregard and disrespect for the American consumer, one must ask: Where is the FCC? Michael Pack Salt Lake City</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58326710@www.sltrib.com Tue, 26 Aug 2014 12:05:03 MDT Editorial: Powerful Comcast gives something back http://www.sltrib.com/sltrib/opinion/58323062-82/internet-comcast-cable-http.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58323062-82/internet-comcast-cable-http.html.csp">Editorial: Powerful Comcast gives something back</a></h4> <h5><span class="updated" title="2014-08-22T16:12:02.398-06:00">Updated Aug 22, 2014 04:12PM MDT</span></h5> <div class ="entry-content">It is called Comcast Internet Essentials because it is. The Internet, that is. Not Comcast. The cable and online giant, though, is inching closer every day to becoming synonymous with the Internet itself. Company officials try to reassure the public and relevant public officials by noting that, even if its proposed merger with another cable and Internet giant, Time Warner Cable, is approved, the resulting firm will still serve less than 30 percent of the nation’s cable customers. That certainly...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58323062@www.sltrib.com Fri, 22 Aug 2014 16:12:02 MDT Bloomberg Op-ed: Keeping up with the Comcast call-center fiasco http://www.sltrib.com/sltrib/opinion/58317661-82/comcast-call-center-customer.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/opinion/58317661-82/comcast-call-center-customer.html.csp">Bloomberg Op-ed: Keeping up with the Comcast call-center fiasco</a></h4> <span class="author vcard"><span class="fn">By Stephen L. Carter</span></span> <span class="source-org vcard"><span class="org fn"> Bloomberg View</span></span> <h5><span class="updated" title="2014-08-21T16:22:13.603-06:00">Updated Aug 21, 2014 04:22PM MDT</span></h5> <div class ="entry-content">I’ve been intending for a while to write about the Comcast call-center fiasco, but it’s hard to keep up: the story just gets weirder and weirder. Following the now-viral recording of the telephone call in which a customer service representative essentially fought with tech journalist Ryan Block over Block’s effort to cancel his service, and disclosures by former employees that the call was hardly atypical, the website Consumerist last month published an internal Comcast memorandum urging more re...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58317661@www.sltrib.com Thu, 21 Aug 2014 16:22:13 MDT Program helps Utah’s Internet have-nots join the haves http://www.sltrib.com/sltrib/news/58313058-78/internet-comcast-hammon-program.html.csp <div class="hnews hentry item"> <h4><a class="url entry-title" href="http://www.sltrib.com/sltrib/news/58313058-78/internet-comcast-hammon-program.html.csp">Program helps Utah’s Internet have-nots join the haves</a></h4> <span class="author vcard"><span class="fn">By DANIELLE MANLEY</span></span> <span class="source-org vcard"><span class="org fn"> The Salt Lake Tribune</span></span> <h5><span class="updated" title="2014-08-20T21:00:43.321-06:00">Updated Aug 20, 2014 09:00PM MDT</span></h5> <div class ="entry-content">Marianna Castenada spent her first two years of high school doing homework on her mother’s smartphone — a frustrating experience — because she didn’t have access to the Internet at home. The 16-year-old honor student will enter her junior year at East High School next week without that stress. Her family has signed up for low-cost Internet access through Comcast’s Internet Essentials program. “I would stress so much because my grades would drop ... and now I can just do it at home and be comfor...</div> <h5><a rel="item-license" href="http://www.sltrib.com/pages/privacy"> Copyright 2013 The Salt Lake Tribune. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.</a></h5> </div> 58313058@www.sltrib.com Wed, 20 Aug 2014 21:00:43 MDT