University Hospital billing records stolen
This is an archived article that was published on sltrib.com in 2008, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

Perpetual Storage Inc.'s vault is encased in Little Cottonwood Canyon's solid granite walls. Its atmosphere remains near 60 degrees and 28 percent humidity and the air is filtered and recirculates every six hours.

The core of the Sandy company's business, the records stored in the vault, are watched by armed guards, closed-circuit TV monitoring systems and an electronic alarm system, according to Perpetual's Web site.

The company claims its vault can withstand fires, flooding and earthquakes and even, given its 12-pound stainless-steel door, a nuclear blast.

But on Tuesday, the University of Utah announced that 2.2 million billing records from University Hospital had been stolen from the vehicle of a Perpetual courier who failed to deliver the records to the vault as scheduled.

Perpetual Storage opened in 1968, after a year of blasting through rock to build the facility. The company caters primarily to businesses looking for off-site storage of their records for protection from natural disasters, employee sabotage or errors and temperature and humidity fluctuations.

Perpetual offers a 24-hour courier service to local clients who need to rapidly retrieve records. Out-of-the-area clients are offered next-day delivery by any available service. Perpetual emphasizes self-sufficiency: the facility generates its own water supply and has multiple sources of electrical power.

Telephone calls seeking comment Tuesday afternoon were not returned.

Supersafe storage firm falls to a common thief
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